Tom Gathercole

Business Development Account Manager at Ozone Coffee Roasters
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Location
London, England, United Kingdom, GB

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Experience

    • United Kingdom
    • Food and Beverage Services
    • 1 - 100 Employee
    • Business Development Account Manager
      • Apr 2022 - Present

    • United Kingdom
    • Food & Beverages
    • 1 - 100 Employee
    • Assistant Manager
      • May 2021 - Apr 2022

      Worked full time in a speciality coffee shop & managing a team of around 10-15 people. Worked full time in a speciality coffee shop & managing a team of around 10-15 people.

    • United Kingdom
    • Food and Beverage Services
    • Owner
      • Nov 2019 - May 2021

      - Founded and ran a successful alcoholic ice cream business, boasting the highest abv on the market. Ensuring that only the highest quality ingredients were used and working with brands who shared this philosophy. Nurturing excellent relationships with our accounts and curating a varied portfolio of repeat customers.- Effectively managing multiple varied accounts with little resources or funding.- Creating a fun and vibrant brand which connected well with our intended target market.- Selling at markets, cocktail bars, pop up cinemas, pubs, independent shops to name a few.- Delivered tailored events for large corporate companies and developed bespoke flavours for brands.- Presented tasting sessions for new potential clients.- Collaborated with brands to come up with new flavours which suited their business/brand.- Came up with bold marketing strategies on a small budget to maximise sales including social mediamarketing, creating short video advertisements etc.- Keeping on top of accounts, bookkeeping, cash flow forecasts and budgeting using microsoft office tokeep the business running effectively. Developing strong administrative skills and high levels oforganisation.- Used years of cocktail experience and experimentation with homemade liqueurs/macerations todevelop bold and exciting new flavour profiles in my ice creams. Able to delve into my established network within the drinks industry to drive sales of products .

    • Cocktail Bartender
      • Aug 2019 - Nov 2019

      - Cocktail bartender in a high end Jazz bar in central manchester.- Making a range of classic cocktails and in house cocktails.- Helped lead the team to create and develop a new cocktail menu. - Cocktail bartender in a high end Jazz bar in central manchester.- Making a range of classic cocktails and in house cocktails.- Helped lead the team to create and develop a new cocktail menu.

    • United Kingdom
    • Restaurants
    • 300 - 400 Employee
    • Head of coffee and shift leader at Dishoom Manchester
      • Sep 2018 - Aug 2019

      - Senior member of a group of experienced cocktail bartenders during the opening of the restaurant.- Trained bartenders and developed their skills, organising in house competitions.- Training at local breweries, gin companies, whiskey companies and classic cocktails.- As well doing daily orders, stock take and close down checks.- Head of coffee: roles included servicing coffee machines, developing team skills, teaching other departments and ordering of coffee. - Senior member of a group of experienced cocktail bartenders during the opening of the restaurant.- Trained bartenders and developed their skills, organising in house competitions.- Training at local breweries, gin companies, whiskey companies and classic cocktails.- As well doing daily orders, stock take and close down checks.- Head of coffee: roles included servicing coffee machines, developing team skills, teaching other departments and ordering of coffee.

    • Assistant Manager
      • Feb 2018 - Sep 2018

      - Manager of a team of around 15 people.- Worked directly with the owner to increase sales and come up with new strategies to increaseprofitability.- Heavily involved in development of new team members and ongoing training of staff.- Regular liaising with suppliers to manage stock efficiently. - Manager of a team of around 15 people.- Worked directly with the owner to increase sales and come up with new strategies to increaseprofitability.- Heavily involved in development of new team members and ongoing training of staff.- Regular liaising with suppliers to manage stock efficiently.

    • Owner
      • Sep 2017 - Mar 2018

      - Marketed, advertised and put on a regular pop up brunch service every Sunday.- Contacted the owner and negotiated to rent the cafe from him at a fixed price.- Converted a very quiet day into a profitable business.- Experimented with a range of ideas; including putting on cocktail masterclasses, pop up cocktailevenings and even a loneliness brunch service. - Marketed, advertised and put on a regular pop up brunch service every Sunday.- Contacted the owner and negotiated to rent the cafe from him at a fixed price.- Converted a very quiet day into a profitable business.- Experimented with a range of ideas; including putting on cocktail masterclasses, pop up cocktailevenings and even a loneliness brunch service.

    • Duty Manager
      • Sep 2017 - Feb 2018

      - Manager of a team of up to 15 people.- Training and developing staff to create an efficient team. - Manager of a team of up to 15 people.- Training and developing staff to create an efficient team.

    • Bartender/Barista
      • Sep 2016 - Sep 2017

      - Making a range of classic, house cocktails and coffee in a very busy high end restaurant and bar. - Making a range of classic, house cocktails and coffee in a very busy high end restaurant and bar.

    • United Kingdom
    • Hospitality
    • Bartender
      • Sep 2015 - Sep 2016

      Part of the Food and Beverage team. Day to Day consists of serving and clearing food and drink. Experience working at weddings and a number of corporate events. Part of the Food and Beverage team. Day to Day consists of serving and clearing food and drink. Experience working at weddings and a number of corporate events.

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