Experience

Cashco Financial

• Canada
• Financial Services
• 100 - 200 Employee

• Regional Manager

  • Sep 2013 - Present

  Ontario, Canada



Cash Money

• Canada
• Financial Services
• 400 - 500 Employee

• Director of Installment & Title Loans

  • Mar 2012 - Oct 2012



easyfinancial Services Inc

• Vice President - Operations

  • Jun 2007 - Oct 2010

  Accountable for sales, business and product development, marketing, meeting regulatory requirements in all provinces, profit, budget forecasting and reporting, training, recruitment and management development. Project Manager and Lead Operator of the EPIC Co-Brand Prepaid MasterCard program for all 220 easyhome stores in Canada Developed and Implemented strategies and action plans to achieve the following accomplishments: Branded new loan products and services resulting in… Show more Accountable for sales, business and product development, marketing, meeting regulatory requirements in all provinces, profit, budget forecasting and reporting, training, recruitment and management development. Project Manager and Lead Operator of the EPIC Co-Brand Prepaid MasterCard program for all 220 easyhome stores in Canada Developed and Implemented strategies and action plans to achieve the following accomplishments: Branded new loan products and services resulting in triple digit year over year loan book and revenue increases Increased pre-tax profits for a year over year average in excess of 300% Re-developed loan adjudication process, loan repayment and collections training programs resulting in reducing bad debt cost from 31% to 11% and delinquency rates from 14% to 5% Delivered an Operations Manual facilitating the recruiting and training of over 120 field level employees. Successfully converted easyfinancial to a credit reporting lender to both Equifax and Trans Union Launched a National Loans Center facilitating the issuing of loans remotely all across Canada Implemented a Loan Approval System that eliminated human error and automatically produced all loan related documents improving loan approval turnaround times from 24 hours to as little as four hours. Show less



Canadian Capital Corp

• Operations Manager

  • Aug 2001 - Jan 2007

  Developed and Implemented action plans facilitating team to achieve the following accomplishments: Exceeded profit on average15% over plan, and 35% year over year Exceeded revenue on average 10% over plan and 25% year over year Reduced bad debt cost from 8.7% to 6.1% Developed 2 new District Managers 3 Area Managers Opened 12 new successful stores from North Bay to Cornwall Developed and reported on monitoring systems for new products Developed operational… Show more Developed and Implemented action plans facilitating team to achieve the following accomplishments: Exceeded profit on average15% over plan, and 35% year over year Exceeded revenue on average 10% over plan and 25% year over year Reduced bad debt cost from 8.7% to 6.1% Developed 2 new District Managers 3 Area Managers Opened 12 new successful stores from North Bay to Cornwall Developed and reported on monitoring systems for new products Developed operational monitoring systems for District Managers Achieved a 95% overall customer service rating as measured by mystery shops, and quality assurance site audits Show less



Money Mart Financial Services

• United States
• Financial Services
• 700 & Above Employee

• District Manager

  • Jan 1992 - Jan 1999

  Accountable for sales, profit, operations, security, budget planning, training, recruitment, and management development Supervised 6 Branch Managers, 2 Area Managers, and 1 Collection Manager Utilized leadership skills and experience to lead team to achieve the following accomplishments: Exceeded profit 54% over plan, and 65% over previous year Exceeded revenue 15% over plan and 25% over previous year Reduced bad debt cost from 5.7% to 2.8% Developed new 6 Branch… Show more Accountable for sales, profit, operations, security, budget planning, training, recruitment, and management development Supervised 6 Branch Managers, 2 Area Managers, and 1 Collection Manager Utilized leadership skills and experience to lead team to achieve the following accomplishments: Exceeded profit 54% over plan, and 65% over previous year Exceeded revenue 15% over plan and 25% over previous year Reduced bad debt cost from 5.7% to 2.8% Developed new 6 Branch Managers and 3 Assistant Managers Developed monitoring systems for new product administrators Developed operational monitoring systems for District Managers Opened 3 new successful branches District achieved a 99% customer service rating as measured by mystery shops District achieved highest national customer service rating 2 years consecutively Show less