Tom Fallon
Field Service Engineer at Wattstopper- Claim this Profile
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Bio
Richard Wicai
Tom is one of the best people I've ever worked with. He has a very strong work ethic and unparalleled analytical and problem-solving skills. Tom assumed a senior technical support role in Legrand, providing direction, inspiring and motivating his colleagues. He devotes a lot of analytical capability and willingness for both his personal & professional development. I thoroughly enjoyed working with him at Legrand.
Richard Wicai
Tom is one of the best people I've ever worked with. He has a very strong work ethic and unparalleled analytical and problem-solving skills. Tom assumed a senior technical support role in Legrand, providing direction, inspiring and motivating his colleagues. He devotes a lot of analytical capability and willingness for both his personal & professional development. I thoroughly enjoyed working with him at Legrand.
Richard Wicai
Tom is one of the best people I've ever worked with. He has a very strong work ethic and unparalleled analytical and problem-solving skills. Tom assumed a senior technical support role in Legrand, providing direction, inspiring and motivating his colleagues. He devotes a lot of analytical capability and willingness for both his personal & professional development. I thoroughly enjoyed working with him at Legrand.
Richard Wicai
Tom is one of the best people I've ever worked with. He has a very strong work ethic and unparalleled analytical and problem-solving skills. Tom assumed a senior technical support role in Legrand, providing direction, inspiring and motivating his colleagues. He devotes a lot of analytical capability and willingness for both his personal & professional development. I thoroughly enjoyed working with him at Legrand.
Experience
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Wattstopper Products
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United States
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Field Service Engineer
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Aug 2011 - Present
Programming devices/systems to meet end user specifications and provide hands on training to end user. Perform training of new hires. Provide escalated technical support for technicians who have exhausted their resources. Resolve issues when products don’t function to specifications. Determine if reported issues are a result of the wrong application or faulty product. Manage service and expense reports ensuring they are submitted in a timely manner.
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Project Manager
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Oct 1998 - Aug 2011
Sole project responsibility for planning, engineering, specification, and start-up for multi level operational and integrated lighting control systems for various sized industrial and commercial building projects. Creation, performance, and maintenance of Energy Management System controller programs ( integrates with Andover, TriNet, ASI Controls, and ACP Net Systems) Duties include: Establishing product quality assurance and control requirements and procedures; Dispute resolution of all issues internal or client involving execution or technical acceptance of the project; All project communication with client representatives and engineering design organizations to assure project completion and delivery meets customer's expectations. Show less
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TomStar Controls
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Brentwood, CA
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Project Manager
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May 1996 - Oct 1998
Sole project responsibility for planning, engineering, specification, and start-up for multi level operational and integrated lighting control systems for various sized industrial and commercial building projects. Creation, performance, and maintenance of Energy Management System controller programs ( integrates with Andover, TriNet, ASI Controls, and ACP Net Systems) Duties include: Establishing product quality assurance and control requirements and procedures; Dispute resolution of all issues internal or client involving execution or technical acceptance of the project; All project communication with client representatives and engineering design organizations to assure project completion and delivery meets customer's expectations. Show less
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Education
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1992 - 1996
San Francisco State University
Bachelor's of Science, Business Administration and Management, General
Community
