Experience

Qu POS

• United States
• Software Development
• 1 - 100 Employee

• Sales Director - Enterprise

  • Apr 2022 - Present

  Qu is a restaurant tech company focused on disrupting the legacy POS mindset by providing the industry's first truly connected and modern multi-channel ordering platform. Built specifically for multi-unit QSRs and Fast Casual brands, our open & API-first technology delivers on the unanswered promises of a "frictionless" guest and operator experience. How? - One ordering platform for managing your menus across digital, off-prem, and on-prem channels. - Direct integrations with third-party delivery - Cloud enabled, but not cloud dependent (redundancy is key) - One unified data set, enabling one clearer view of your guest - Operators have freedom of choice to partner with best of breed providers due to API-first flexibility Show less



Lunchbox

• 1 - 100 Employee

• Enterprise Sales Director

  • May 2021 - Apr 2022

  Lunchbox is one of the fastest growing foodtech start-ups in the country. We've developed a unique ordering solution that fits into our clients' existing tech stack. We believe that owning your own delivery channels is important. We believe that the digital ordering experience (web, mobile, kiosk) should be an extension of your restaurant's brand, iconography, and personality. The experience that your customer has online drives repeat business and loyalty, and when you tie that in with amazing marketing you build raving fans. Show less



Omnico Group

• United States
• Information Technology & Services
• 1 - 100 Employee

• Senior Sales Director - US

  • Jan 2020 - Mar 2021

  Omnico is a global software platform provider of multi-channel commerce solutions to leading brands in all types of visitor attractions: amusement parks, water parks, zoos, aquariums, destination resorts, and casinos. My role at Omnico requires me to think creatively everyday about how to attract business for the company. We are trying to penetrate new markets who are not familiar with the Omnico name, establish ourselves as a thought leader, and prove to these markets that our company and our products are worth their time. My responsibility is to bring in new business, and I work directly with the Marketing Department to constantly iterate new strategy, ideas, and tactics to drum up new opportunities. We create smart email campaigns, conduct webinars, fireside chats, and videos to drive attention and interest. I conduct cold calls and warm calls. I build a pipeline and manage it everyday. The symmetry between sales and marketing is critical to our success. As a result, everyday I have the opportunity to speak with operators of amazing visitor attractions across North America. Omnico works with 7 of the top 11 theme parks in the world, and my job is to expand the brand into a wider breadth of venues in multiple sectors. Whether your park/zoo/museum/resort is small, medium, or large, we have a solution for you! Show less



Shiji Group

• Singapore
• Hospitality
• 700 & Above Employee

• Senior Sales Director, Americas

  • Jul 2019 - Dec 2019

  Shiji is a "hospitality company for the hospitality industry". I am part of an elite group that specializes in all of the Shiji Group brands to help hotels with all aspects of their operations. The Shiji portfolio consists of the following best-in-class platforms and services: MyCheck: Digital Payment Experience, Mobile Apps, Guest Facing F&B Solutions ReviewPro: Customer Satisfaction Surveys, Reputation Management Stay 'n Touch: Cloud based PMS, next generation Infrasys: Enterprise-class POS, true cloud, in market for 20+ years SnapShot: Business Intelligence Ice Portal: consolidated distribution of media assets to all online channels Professional Services: Certified Installer of Opera Show less



protel hotelsoftware GmbH

• Director of Sales, North America

  • Nov 2017 - Feb 2019

  Head of North American business operations, responsible for launching the brand in a new market. Developed a precise sales and marketing strategy designed for growth and success, and every day we execute against that plan through results-oriented evaluation and experimentation. Manage P&L, performance measurement metrics, and product development strategy to ensure the application meets the demands of the market. Brand ambassador in North America, participating in panel discussions and public speaking opportunities on behalf of the company. Deliver superior account management experience to all customers, through own or delegated ownership, including monitoring of support logs and initiation of proactive measures to avoid escalations or customer dissatisfaction. Show less



Agilysys

• United States
• Software Development
• 700 & Above Employee

• Business Development Executive | Major Accounts

  • Jul 2014 - Jul 2017

  Business Development (outside sales) for the Hotels & Resorts division. Primary focus is to grow the company's presence within all independent hotel brands, as well as Hilton franchisees. In addition to Point-of-Sale (InfoGenesis), we have tremendous success with our Property Management System (Visual One), Document Management (DataMagine), and F&B Inventory Management (Eatec). I specialize in both on-premise and SaaS platforms. Territory includes the SE United States, Puerto Rico, and the Caribbean July 2014 - Sept 2016 Business Development and strategic account management for the top 250 accounts in the RUSH division (Restaurants – Universities – Stadiums - Healthcare). Primary focus is on building new business with a secondary focus on maintaining relationships with select, high profile accounts. My background and experience allows me to provide a thorough, consultative approach for my customers. Show less



Micros Retail Systems

• United States
• Software Development
• 1 - 100 Employee

• Senior Sales Representative

  • Oct 2009 - Jul 2014

  My primary responsibility was outside sales and new business development. As a lead salesperson for the company, responsibilities also included strategic relationship management with account base and securing new business partners for sales opportunities. Successfully sold into all types of food service establishments (fine dining, fast casual, quick service, etc.), bars, nightclubs, stadiums, entertainment venues, and hybrid retail/F&B venues. Accounts included high profile regional and national restaurant groups. Show less



Leebro Systems

• United States
• Computer Hardware

• Director of Sales

  • Feb 2006 - Oct 2009

  Sold high-end point-of-sale (POS) computer systems to bars, nightclubs, and fine dining, fast casual, and quick service restaurants. DIGITAL DINING is a cutting edge POS featuring wireless handhelds and touch screen stations that includes tools to help generate more revenue and increase customer loyalty Sold high-end point-of-sale (POS) computer systems to bars, nightclubs, and fine dining, fast casual, and quick service restaurants. DIGITAL DINING is a cutting edge POS featuring wireless handhelds and touch screen stations that includes tools to help generate more revenue and increase customer loyalty



New Mexico Office of the Attorney General

• Law Enforcement
• 1 - 100 Employee

• Consumer Advocate

  • May 2003 - May 2005

  Mediated complaints filed by New Mexican consumers against local and national businesses whom they believed wronged them in one way or another. The highest number of complaints were against car dealerships. Mediated complaints filed by New Mexican consumers against local and national businesses whom they believed wronged them in one way or another. The highest number of complaints were against car dealerships.