Chief Operations Officer

• Mar 2021 - Present

Principal Owner - SaaS Technology Sales & Partnership Consulting

• Sep 2020 - Mar 2021

As an Owner, I perform following tasks: • Deliver sales and business consultation as well as formulate exit strategies for SaaS companies. • Build partnerships with technology companies both in the United States and internationally through collaboration with small to medium businesses. • Ensure effective customer experience by providing recommendations on GTm strategies. • Develop strong understanding of industry trends in the CPG, retail, and health care industries. • Leverage expertise in providing valuable advice on sales and marketing staffing. Show less

Vice President - Sales & Partnerships

• 2014 - 2020

As a Vice President of Commercial, I performed following tasks and accomplishments: • Contributed towards the retention and growth of a companywide revenue, which included more than 16,000 customers and over 50 employees located in the Americas, Europe, and AsiaPac. • Increased new account sales by 20%, boosted existing account revenue by over $1M and met customer's e-Commerce market needs through restructuring of entire commercial team. • Drove growth of new SAAS revenue by 20%+ and maintained a retention rate of over 92% through development and execution of a go-to-market strategy. • Generated sales of the company at 5 times top-line revenue by preparing and delivering presentation of the commercial division to several prospective investors. • Retained revenue of more than 100% through development of a program within the global install base. Vice President - Global Community Management & Strategic Partnerships • Led the expansion of a company from supply chain focus to e-Commerce solutions through development of a go-to-market strategy in liaison with the COO of the company. • Produced revenue under $1.0B by assisting customers in achieving their goals. • Improved company's product portfolio through collaboration with strategic companies that serviced the industries 1WorldSync served. • Succeeded in growing the new account revenue for SME division by more than 15% per year as compared to rest of the company. • Leveraged expertise in maintaining a retention rate of more than 92% each year, exceeding board goals. • Formulated the strategy for a partner community worldwide, which included 40+ partners varying from major software ERP companies to companies selling niche products to the CPG and Healthcare industries. Show less

Vice President of Product Development/Management and Support

• 2003 - 2007

As a Vice President of Product Development/Management and Support, I performed following tasks and accomplishments: Participated in the evaluation, purchase, and integration of several other companies purchased by Infor. • Designed several standards and policies that improved the quality of the #1 distribution ERP product. • Promoted consumer goodwill and loyalty as well as met buyer’s expectations by leading a team that makes decisions on product positioning. • Facilitated over 3K customers through management of more than 200 employees. Show less

Vice President

• 1986 - 2003

Vice President of Operations Responsible for the day to day operations of the business including: Support, Services, and Marketing. Additionally responsible for Business Development of new programs working directly with the CEO, President and CFO. Worked directly with Partner Channel to expand sales and support across the United States. After returning to daly.commerce, business grew by more than 25% after several years of stagnant or negative growth. Vice President of Operations Responsible for the day to day operations of the business including: Support, Services, and Marketing. Additionally responsible for Business Development of new programs working directly with the CEO, President and CFO. Worked directly with Partner Channel to expand sales and support across the United States. After returning to daly.commerce, business grew by more than 25% after several years of stagnant or negative growth.