Tom Diep
Real Estate Agent at United Heroes Realty- Claim this Profile
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English Full professional proficiency
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Vietnamese Limited working proficiency
Topline Score
Bio
Christine "Christy" Blain
I can highly recommend Tom through my experience working with him at US Silica. His leadership and engagement with the customers allowed us to maximize our sales and customer service levels. I worked closely with him to develop a rough cut capacity plan, optimize throughput and reducing costs. He is versatile and will be successful in any aspect of quality control, continuous improvement, sales or operations.
Lachelle Buchanan
I had the privilege of working with Tom during my time at US Silica. Tom's operations expertise and silica quality knowledge meant he was a trusted partner for the entire Sales and Supply Chain teams. We worked together to build and refine the production capacity planning process and create reliable production forecasts that supported the S&OE/S&OP business planning rhythms. Tom's work directly improved customer service levels throughout our network and reduced costs associated with demand related plant downtime. His collaborative approach to problem solving makes him a great team player and a joy to work with. I highly recommend Tom for operations, quality, and project management roles. He successfully blends technical capabilities with collaborative soft skills.
Christine "Christy" Blain
I can highly recommend Tom through my experience working with him at US Silica. His leadership and engagement with the customers allowed us to maximize our sales and customer service levels. I worked closely with him to develop a rough cut capacity plan, optimize throughput and reducing costs. He is versatile and will be successful in any aspect of quality control, continuous improvement, sales or operations.
Lachelle Buchanan
I had the privilege of working with Tom during my time at US Silica. Tom's operations expertise and silica quality knowledge meant he was a trusted partner for the entire Sales and Supply Chain teams. We worked together to build and refine the production capacity planning process and create reliable production forecasts that supported the S&OE/S&OP business planning rhythms. Tom's work directly improved customer service levels throughout our network and reduced costs associated with demand related plant downtime. His collaborative approach to problem solving makes him a great team player and a joy to work with. I highly recommend Tom for operations, quality, and project management roles. He successfully blends technical capabilities with collaborative soft skills.
Christine "Christy" Blain
I can highly recommend Tom through my experience working with him at US Silica. His leadership and engagement with the customers allowed us to maximize our sales and customer service levels. I worked closely with him to develop a rough cut capacity plan, optimize throughput and reducing costs. He is versatile and will be successful in any aspect of quality control, continuous improvement, sales or operations.
Lachelle Buchanan
I had the privilege of working with Tom during my time at US Silica. Tom's operations expertise and silica quality knowledge meant he was a trusted partner for the entire Sales and Supply Chain teams. We worked together to build and refine the production capacity planning process and create reliable production forecasts that supported the S&OE/S&OP business planning rhythms. Tom's work directly improved customer service levels throughout our network and reduced costs associated with demand related plant downtime. His collaborative approach to problem solving makes him a great team player and a joy to work with. I highly recommend Tom for operations, quality, and project management roles. He successfully blends technical capabilities with collaborative soft skills.
Christine "Christy" Blain
I can highly recommend Tom through my experience working with him at US Silica. His leadership and engagement with the customers allowed us to maximize our sales and customer service levels. I worked closely with him to develop a rough cut capacity plan, optimize throughput and reducing costs. He is versatile and will be successful in any aspect of quality control, continuous improvement, sales or operations.
Lachelle Buchanan
I had the privilege of working with Tom during my time at US Silica. Tom's operations expertise and silica quality knowledge meant he was a trusted partner for the entire Sales and Supply Chain teams. We worked together to build and refine the production capacity planning process and create reliable production forecasts that supported the S&OE/S&OP business planning rhythms. Tom's work directly improved customer service levels throughout our network and reduced costs associated with demand related plant downtime. His collaborative approach to problem solving makes him a great team player and a joy to work with. I highly recommend Tom for operations, quality, and project management roles. He successfully blends technical capabilities with collaborative soft skills.
Credentials
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Design for Six Sigma (DFSS)
MomentiveMar, 2012- Oct, 2024 -
Six Sigma Black Belt (CSSBB)
MomentiveAug, 2011- Oct, 2024 -
Texas Real Estate Sales Agent
Texas Real Estate CommissionJan, 2021- Oct, 2024
Experience
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United Heroes Realty
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United States
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Real Estate
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1 - 100 Employee
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Real Estate Agent
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Jan 2021 - Present
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Self-employed
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Real Estate
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1 - 100 Employee
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Quality Manager | Continuous Improvement Manager | Kaizen Leader | Consultant
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May 2020 - Present
- Reducing Operational or Supply Chain cost up to 30% - Reduce Cost of Poor Quality by 35% - Ensure Corrective Action Effectiveness & Assist with Identifying Quality Improvement Initiatives - Facilitate Kaizen events - DOT coordinator - Reducing Operational or Supply Chain cost up to 30% - Reduce Cost of Poor Quality by 35% - Ensure Corrective Action Effectiveness & Assist with Identifying Quality Improvement Initiatives - Facilitate Kaizen events - DOT coordinator
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U.S. Silica Company
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United States
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Mining
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400 - 500 Employee
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Director of Quality Management, Oil & Gas
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Aug 2017 - Apr 2020
- Created standardized documentation system for QMS across O&G sand plants eliminating variations in SOPs and increasing passing rate for ISO & customer audits- Implemented new online quality database enabling real time access to product quality with dedicated customer portals.- Led digital transformation converting daily operational metrics into PowerBI enabling quicker access to daily production reports resulting in rapid response times for customer order acceptance by Supply Chain demand planning team- Implemented 9 stage Corrective Action process utilizing Six Sigma tools such as Kaizens in resolving all Corrective Action Request Show less
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Account Manager
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Aug 2017 - May 2018
Oversee and maintain relationship with key customer account in the sale of hydraulic fracturing sands across North America managing pricing negotiation, assist in strategizing supply chain, and key contact for field issues while maximizing profit and sustaining customer satisfaction.
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Technical Services Director, Oil & Gas
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Jun 2014 - Jul 2017
- Value engineered pre-existing resin-coated sand product line reducing manufacturing cost by 30% with projected savings of $1.2 MM and improved conductivity performance by 38%.- Awarded President's award for leading construction of 5,000 sq.ft technology center in Katy, TX enabling in-house proppant testing and product developments.- Upgraded O&G Houston technology testing capabilities with new automation to increase lab coating output, removed testing bottlenecks and increased testing accuracy.- Redesigned enterprise reporting of manufacturing process controls, technical service reports, root cause analysis and failure mode analyses. Show less
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Baker Hughes
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Norway
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Oil and Gas
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1 - 100 Employee
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LEAN Six Sigma Black Belt
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Mar 2013 - May 2014
Led enterprise engineering program to eliminate cost and improve process efficiencies across the global logistics team. Directed continuous improvement projects across pressure pumping, drill bit manufacturing, chemicals and production tools business units. Led enterprise engineering program to eliminate cost and improve process efficiencies across the global logistics team. Directed continuous improvement projects across pressure pumping, drill bit manufacturing, chemicals and production tools business units.
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Momentive
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United States
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Chemical Manufacturing
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700 & Above Employee
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Quality Manager, Oilfield Technology Group
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Feb 2012 - Mar 2013
- Developed Quality Management System (QMS) ensuring delivery of consistent performing products to Momentive customers through supplier auditing, measuring KPIs, product performance testing, internal auditing, and customer satisfaction reviews.- Designed and implemented quality training program enhancing the technical and manufacturing knowledge of all Commercial, Technology, and Supply Chain associates driving change towards quality focused culture.- Led digital transformation of quality database from spreadsheets into SAP system.- Reduced DPMO by 35% and reduced waste scrap percentage by 25% across manufacturing grid. Show less
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Six Sigma Black Belt
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Oct 2009 - Feb 2012
Change agent responsible for improving the quality of process outputs by identifying and removing the causes of defects and minimizing variability in manufacturing & business processes.
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Technical Service Manager
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Mar 2008 - Nov 2009
Led a team of technologist & scientist to drive Continuous Improvement in manufacturing processes, product formulations & performance. Assist in all aspects of Technical Marketing to differentiate against competitive products in the market.
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Technical Service Supervisor
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Jul 2005 - Feb 2008
Led team of scientist in all aspects of lab testing and reporting for technical service, R&D, technical marketing and continuous improvement ensuring highest standard of quality and service.
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Technical Development Specialist I & II
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Mar 1998 - Jun 2005
- Developed new proppant resin coating system for low temperature applications in hydrocarbon recovery from hydraulic fracturing stimulation.- Awarded U.S. patent for new dual-layer resin coating system for applications in extreme temperature-high pressure well conditions.
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Education
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1993 - 1998
Houston Christian University
Bachelor of Science, Biology, Chemistry, Psychology
Community
