Tom Dickson
European Operations & Marketing Manager at Textainer- Claim this Profile
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Bio
Khizer Ahmed
I had the privilege of working with Tom in the Operations team at Textainer. Tom is proactive, result oriented, responsible and technically sound manager and he is always ready to put all his energy and time to get the job done. Tom is a well connected professional that always takes the time to support anyone is his team. I have no doubt that Tom would be an asset to any business that he works for.
David Griffiths
Tom is an incredibly dedicated professional who has excellent client contact skills. Additionally, he keeps a cool head in stressful situations and logically works through to a positive outcome.
Khizer Ahmed
I had the privilege of working with Tom in the Operations team at Textainer. Tom is proactive, result oriented, responsible and technically sound manager and he is always ready to put all his energy and time to get the job done. Tom is a well connected professional that always takes the time to support anyone is his team. I have no doubt that Tom would be an asset to any business that he works for.
David Griffiths
Tom is an incredibly dedicated professional who has excellent client contact skills. Additionally, he keeps a cool head in stressful situations and logically works through to a positive outcome.
Khizer Ahmed
I had the privilege of working with Tom in the Operations team at Textainer. Tom is proactive, result oriented, responsible and technically sound manager and he is always ready to put all his energy and time to get the job done. Tom is a well connected professional that always takes the time to support anyone is his team. I have no doubt that Tom would be an asset to any business that he works for.
David Griffiths
Tom is an incredibly dedicated professional who has excellent client contact skills. Additionally, he keeps a cool head in stressful situations and logically works through to a positive outcome.
Khizer Ahmed
I had the privilege of working with Tom in the Operations team at Textainer. Tom is proactive, result oriented, responsible and technically sound manager and he is always ready to put all his energy and time to get the job done. Tom is a well connected professional that always takes the time to support anyone is his team. I have no doubt that Tom would be an asset to any business that he works for.
David Griffiths
Tom is an incredibly dedicated professional who has excellent client contact skills. Additionally, he keeps a cool head in stressful situations and logically works through to a positive outcome.
Experience
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Textainer
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United States
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Transportation, Logistics, Supply Chain and Storage
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100 - 200 Employee
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European Operations & Marketing Manager
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Jan 2016 - Present
Additional responsibilities including:* Customer account management - assisting with new bookings/inventory requirements.* Ledger reconciliation - ensuring customer payment schedules are adhered to.* Pursuing new business opportunities across European shipping routes.* Undertaking IICL depot audits.* Reporting on current market conditions & business performance.* Strategic planning & new process development.
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European Customer Services Representative
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Aug 2011 - Present
European Operations and Marketing - on-hires, off-hires, IICL5/UCIRC/WWT estimates, maintenance, repair cycle and depot management.Providing a high standard of customer service for the world's largest lessor of marine containers. Experience in dry freight, dry freight specials, and refrigerated intermodal containers.I am also a IICL5-certified container inspector and have regular experience in claims handling, negotiation and credit reconciliation.
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Fender Musical Instruments Corporation
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United States
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Musicians
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700 & Above Employee
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European Customer Service Assistant
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Jun 2009 - Sep 2010
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Picsolve International Ltd
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United Kingdom
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Entertainment Providers
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100 - 200 Employee
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Photography Host
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Mar 2007 - Sep 2008
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Education
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2007 - 2011
Bournemouth University
BA (Hons), Business Studies with Operations and Project Management, 2:1 -
2005 - 2007
Tolworth Centre for Continuing Education
A-Levels, Business Studies, Psychology, Media Studies, History -
2000 - 2005
Southborough High School
GCSEs, 11 A-C (including English and Maths)
Community
