Experience

Credit Management Group UK
• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee
• Credit Controller

  • Apr 2022 - Present

Alexander Dennis
• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee
• Credit Controller

  • May 2021 - Apr 2022


John West Foods

• United Kingdom
• Food & Beverages
• 100 - 200 Employee

• Credit Controller

  • Jul 2019 - Apr 2021

  • Management of 90+ customer accounts. Sending invoices through EDI and email, chasing payments, handling queries, and resolving short and price claims. • Average DSO reduced from 51 days to 47 days for total business. (Below target of 49). Reduced export DSO from 110 to 90. • Reduction in aging over 60 days by 86% in 12 months, from 2.4% to 0.34%. Aged debt 16-60 days reduced to 2.27% and maintained below 3%. • Working with the D&A analyst to ensure deal invoices were correct and processed on time to apply to customer accounts. • Creation and standardisation of Ledger reports and short claim spreadsheet. Personally maintained the shorts spreadsheet keeping it up to date for reporting. • Production of monthly DSO reports and weekly Aged debt reports both with commentary. Higher level reporting to Group. • Liaising with Credit insurance companies, obtaining trade references, and creating new customer accounts. • Interacting with hauliers and dealing with warehouse enquiries. Show less



Atlantic Container Line

• United States
• Maritime
• 200 - 300 Employee

• Credit Control/Freight Cashier

  • Mar 2017 - Jul 2019

  Covering/assisting with one of our GBP credit control ledgers to keep DSO days down and keep payments coming in promptly. Contacting customers by phone and email to resolve queries, send statements, chase overdue payments and resolve any other issues for a customers account to ensure payments aren’t delayed in any way.Currently assisting with the Canadian ledger, helping to manage hundreds of accounts with a colleague. This involves regular credit control work like above, as well as resolving historic queries to clear overdue invoices and get accounts up to date.Solely responsible for managing Container sales invoices, chasing payments from customers, reporting incoming payments and providing a weekly excel report for colleagues.Daily allocation of incoming BACS payments and cheques to the relevant invoices and/or accounts. Making sure all postings are on the correct GL codes so that money can efficiently be moved from the transit account to our bank account.Providing an unallocated cash report, using VLOOKUP and other excel tools to present it in an optimal way for the collection specialists. Chasing colleagues and customers for remits to clear accounts and improve the overall aged debt figures for reporting.Daily query resolution, including reversing and correcting misallocations, requesting refunds for customers, resolving exchange rate issues in SAP and providing missing invoices and statements for customers.Confirming payments before then releasing bills for customers both by phone and email, particularly for our West African customers.Continued to support AP by processing and part-coding invoices that come in by post. Even doing overtime to help clear invoice build-ups. Show less

• Accounts payable clerk

  • Feb 2016 - Mar 2017

  Handling and processing hundreds of invoices in various currencies, some including VAT. Coding of invoices, entering the correct GL codes, VAT rates and Cost centre etc.Experience using SAP that includes making adjustments on supplier accounts, posting direct credits/debits, accessing information for vendors. Use of transaction codes: FBL1N, FB60, FB65, FB03 and F-44 as well as a general knowledge of the further capabilities of SAP.Extensive use of excel spreadsheets and other software when processing statements with multiple invoices, when reconciling supplier accounts and when exporting data from programmes such as iAtlas amongst others.Queries resolution using our in house systems, related correspondence, contacting vendors & colleagues and by using knowledge and experience. Show less



The Global Travel Group Ltd

• Accounts Payable Clerk

  • Aug 2015 - Feb 2016

  • Managed and processed invoices from over 300 suppliers in a timely accurate manner in line with a variety of different payment terms. • Developed my communication skills through regular contact with suppliers, both by email and on the phone. • Developed skills in a wide range of new software, including 3 different pieces of software for processing invoices. Also gained further experience working with sage. • Responsible for running a prepayment report, where I had to request invoices from prepay suppliers so that payment could be made on time to their satisfaction. • Also responsible for resolving queries with invoices, using contracts, doing calculations and contacting both colleagues and suppliers to determine the cause of the issue. • Recorded and distributed information about bookings for the benefit of suppliers and customers when it was requested to help provide a complete service. Show less



Sewells

• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee

• Operations and Marketing Assistant

  • May 2014 - Aug 2015

  Initially worked in multiple departments doing project work in accounts, marketing, sales and operations. Then moved into a more marketing focused role, before moving into a role in both marketing and operations. Key Achievements: • Increased my overall knowledge and skillset through working in each department during my initial period at the company. (Departments included: Accounts, Sales, Operations and Marketing). • Improved my proficiency in Microsoft office programmes such as PowerPoint, Word and especially in Excel. • Gained further experience working with Sage accounts, this time in a real world business environment. • Created and posted on the company website, many different marketing materials including email campaigns, blog posts, infographics and more; keeping content fresh for the website. • Helped to maintain a strong brand position and increased awareness through the use of social media and other content as mentioned above. Show less



MITIE CLEANING LIMITED

• United Kingdom
• Technology, Information and Internet
• 1 - 100 Employee

• Cleaner

  • Oct 2012 - Jun 2014

  During university I worked as a cleaner in Chester job centre to support myself whilst in university. It involved general cleaning of Chester job centre, replenishing and restocking cleaning equipment and also training and organising new cleaners as required. Working evenings helped a lot to keep me motivated and focused whilst at university. During university I worked as a cleaner in Chester job centre to support myself whilst in university. It involved general cleaning of Chester job centre, replenishing and restocking cleaning equipment and also training and organising new cleaners as required. Working evenings helped a lot to keep me motivated and focused whilst at university.



Chester Vanity Fair Mill

• Retail Sales

  • Jun 2013 - Sep 2013

  Spent my summer working in retail, It involved working on computerised tills, general customer interaction, handling membership applications, general restocking and more. I also was involved in presenting and preparing certain stock items for sales and deals. Spent my summer working in retail, It involved working on computerised tills, general customer interaction, handling membership applications, general restocking and more. I also was involved in presenting and preparing certain stock items for sales and deals.


THE DURES PARTNERSHIP LLP
• Administrative Assistant

  • Oct 2011 - Jul 2012