Experience

BCA (Berkshire College of Agriculture)

• United Kingdom
• Education Administration Programs
• 100 - 200 Employee

• Systems Administrator / Infrastructure

  • Oct 2012 - Present

  Managing and developing the IT infrastructure that consists of HP Blade Clusters (VMware ESX 5.1) HP 3PAR SAN Storage and physical Dell Servers. Executing the Migration of Existing Physical Servers onto VMware ESX 5.1 cluster. Planning and implementing the upgrade of existing servers to the latest Windows Server 2012 operating system. Active Directory architecture, solution design and implementation of Group Policy. Leading the Windows 7 migration project using Symantec Ghost Solution and Windows 7 custom image. Managing the network infrastructure upgrade of large fiber network infrastructure using HP Procurve 5400 range switches, and a large scale HP and Meru wireless system. Supporting large College IT systems infrastructure (Exchange 2010,AD, SQL,IIS, File Servers, DNS, DHCP, DFS; Windows Server 2012 & 2008 R2 and 2003, VMware ESX 5.1 and upgrades and Camera Systems. Proactive monitoring/backup of existing systems and suggesting upgrade where necessary. Show less



The Kennel Club

• United Kingdom
• Consumer Services
• 100 - 200 Employee

• Senior IT Support Specialist

  • Sep 2011 - Present

  Please see the role description for HP CDS below. The Kennel Cub terminated contract with HP CDS and the IT team was TUPE-d across to The Kennel Club. Please see the role description for HP CDS below. The Kennel Cub terminated contract with HP CDS and the IT team was TUPE-d across to The Kennel Club.



CDS, a Hewlett Packard Enterprise company

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Technical Engineer

  • Nov 2007 - Aug 2012

  Onsite Senior Infrastructure Support Specialist contracted to work at The Kennel Club London head office. Managing and maintaining a Windows 2003 and 2008 R2 Server environment using systems including HP Systems Insight Manager, PSP, Active Directory and Group Policy. Building and installing HP Proliant servers with SCSI attached disk arrays. Configuring Virtual Server environment with virtual disk Cluster based on Hyper-V platform. Managing and Configuring HP Procurve switches, VLAN configuration. Supporting a HP Storageworks EVA fibre channel network storage system (NAS/SAN), which houses nationally important databases of pedigree dog information and general pet and veterinary data. Managing HP network infrastructure for 200 plus desktops across multiple sites. Supporting and maintaining Exchange Server 2003 Enterprise and Outlook 2003 and 2010 clients. Maintaining multi-site client and server security with F-Secure, HP PSP and MS WSUS. Windows XP client roll-outs including MS Office 2003 products using Acronis and Ghost imaging. Streamlined multi-server backup cycle using Backup Exec, HP disk array and tape library. Building backup server and configuring backup policies using Backup Exec 2011 General user support for hardware (pcs, laser and inkjet printers, telephones) and software (Office 2003), helpdesk manning, call logging and progress reporting Responsible for junior members of team and assisting in their further development in IT. VoIP telephone system support and troubleshooting. Internal networking support. Show less



Ericsson

• Sweden
• Telecommunications
• 700 & Above Employee

• Technical Engineer

  • Jan 2007 - Nov 2007

  Providing 2nd and 3rd line Desktop Support for users based in Ericsson head office and Remote users. The organization uses HP loan equipment for which we provide Technical Support. The main tasks involved include resolving a variety of technical issues in Windows 2000, Office 2003, Secure Email applications, Security Platforms such as Pointsec, Personal Firewalls, Antivirus Software and VPN clients. Other tasks comprise of Technical support for Sony-Ericsson Smart-Phones, Ericsson Mobile Office and other Smart-Phone applications. Troubleshooting and configuration VPN connections via Wireless, Bluetooth and Broadband connections. Training new technical HP employees. Data Security management and data recovery. New hardware rollout management and IMAC project realization. Show less



Coral

• United Kingdom
• Gambling Facilities and Casinos
• 700 & Above Employee

• Operations Supprt Analyst

  • Sep 2006 - Jan 2007

  Responsible for monitoring VPN connections, switches, gaming servers, online applications. Liaising with third parties via phone and email. Incident management, call logging and escalating incidents in the company infrastructure within SLA. Role involved support for Gala TV. Responsible for monitoring VPN connections, switches, gaming servers, online applications. Liaising with third parties via phone and email. Incident management, call logging and escalating incidents in the company infrastructure within SLA. Role involved support for Gala TV.