Experience

Adastra Digital

• Czechia
• IT Services and IT Consulting
• 300 - 400 Employee

• Consultant

  • Apr 2020 - Present



Niké je tipovanie

• Slovakia
• Entertainment
• 100 - 200 Employee

• Head of CRM

  • Jan 2020 - Mar 2020



Poštová banka

• Slovakia
• Banking
• 100 - 200 Employee

• Segment manager

  • Oct 2018 - Dec 2019



Slovenská sporiteľňa

• Slovakia
• Banking
• 700 & Above Employee

• Expert at Department of direct sales and campaigns

  • Sep 2017 - Aug 2018

  Business owner of inbound campaigns, strategy and processes Setup inbound reporting Support implementation of new inbound touchpoints Participation in other bank projects Supporting department processes such as reporting, strategy and guidelines Business owner of inbound campaigns, strategy and processes Setup inbound reporting Support implementation of new inbound touchpoints Participation in other bank projects Supporting department processes such as reporting, strategy and guidelines



Kia Sales Slovakia

• Slovakia
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• CRM manager

  • Sep 2015 - Aug 2017

  Integration and implementation of CRM system Set up processes for gathering customers dataActivities to gain new leads (including digital marketing)Education activities and knowlege sharing internally and for dealer networkCooperation with external agencies (direct marketing) Preparing direct marketing campaigns: - Target groups definition & selection - Campaigns execution and inspection - Evaluation of direct marketing campaigns (response, financial)Digital marketing communication (social networks, PPC, banners, etc.)Campaigns prioritization and optimalization Marketing ad-hoc analysis Responsible for all local IT activities (hardware and software) Support of other departments in their projectsImplementation of various new IT involved projectsCooperation and support of IT Manager in all IT related activities Regular reporting for Marketing Manager and IT Manager Show less

• CRM & On-line marketing specialist

  • Feb 2013 - Sep 2015

  implementation of Siebel CRMcreate and setup CRM strategyon-line marketingpreparation, development and implementation of BTL campaignsimplementation membership program MyKia (Owner's page)responsibility for Kia homepageparticipation in other Kia projectscooperation with external call center



Poštová banka

• Slovakia
• Banking
• 100 - 200 Employee

• Direct marketing

  • Mar 2010 - Jan 2013

  preparation, development and implementation of direct marketing campaigns client data analysis reporting support for editing bank products ad hoc business analysis participation in other bank projects cooperation with external call center preparation, development and implementation of direct marketing campaigns client data analysis reporting support for editing bank products ad hoc business analysis participation in other bank projects cooperation with external call center



BinoTel, s.r.o

• Retail Sales Coordinator

  • Jul 2007 - Feb 2010

  creation of motivation competitions operational activities of 5 brand stores of Orange Slovensko, a. s. cooperation with Shop Managers analyzing store results coaching, training and selection of employees cooperation with regional sales manager creation of motivation competitions operational activities of 5 brand stores of Orange Slovensko, a. s. cooperation with Shop Managers analyzing store results coaching, training and selection of employees cooperation with regional sales manager



GSM Slovnesko, s.r.o.

• Orange supervisor

  • Sep 2005 - Apr 2007

  first contact with clients information and technical support for sellers deputy of Shop Manager creating and leading workshops teaching the new sellers coaching sellers identifying customer needs motivation of sellers first contact with clients information and technical support for sellers deputy of Shop Manager creating and leading workshops teaching the new sellers coaching sellers identifying customer needs motivation of sellers