Tolulope Owokade

Director Of Operations at SHYFT Power Solutions
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Contact Information
Location
NG
Languages
  • English Native or bilingual proficiency

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Bio

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Timothy Kirima

It was fantastic to work with Tolu on several telecom infrastructure build projects over period of 2 years in which she demonstrated exceptional project management skills and a customer centric attitude. As her client, I was most impressed by her ability to communicate clearly, keep her focus on project goals and to make adjustments whenever necessary to ensure that the projects' objectives were achieved. She is a very organised and meticulous person, which is a golden quality to have in a team thats responsible for delivering critical technical projects. I strongly recommend Tolu as an effective Technical Project Manager!

Shaheena Arshad-Trijillo

Tolu and I worked on a Deployment project together. I was impressed with her ability to own the project, pay attention to all the details and dependencies and push resources to meet time lines. She was utterly professional and communicated clearly and responded in a timely manner. This immensely helped build the relationship with our two orgs. I appreciated that she accommodated whenever she could and also managed to ensure her team's objectives were met and not diverted. I would love to work with Tolu again.

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Credentials

  • Benefits of Cloud Technology to Business: Getting Started With Migration
    Cloud Academy
    Apr, 2017
    - Sep, 2024
  • Finance for Non-Finance Professionals by Rice University
    Coursera Course Certificates
    Mar, 2017
    - Sep, 2024
  • Cisco Certified Network Professional (CCNP)
    Cisco
  • PMP
    PMI

Experience

    • United States
    • Renewable Energy Semiconductor Manufacturing
    • 1 - 100 Employee
    • Director Of Operations
      • Nov 2018 - Present

      SHYFT Power Solutions is SHYFT’s award-winning IoT and energy management solutions provider that helps companies optimize asset performance and drive operational efficiency. I optimized customer experience by introducing a client support program from project delivery to after-sales support. In addition, I interacted extensively with customers, gained their feedback and channeled it into new product development. My key achievements include: - Provide technical leadership with full lifecycle tech support from ideating to securing funds in line with company requirements - Facilitate existing enterprise clients with their product needs and provide after-sales support to maintain exceptional customer experience standards

    • United Kingdom
    • Telecommunications
    • 400 - 500 Employee
    • Manager – Technical Solutions
      • Jan 2010 - Nov 2018

      MainOne is a leading provider of network solutions and innovative telecom services, serving more than 100+ organizations across West Africa. In this role, I successfully executed multiple programs as Lead Architect for PoP Infrastructure, IPLCs, Dark Fiber, and Metro Fiber for Facebook and Google. In addition, I delivered the Geo earth station setup for Avanti.My key achievements include:Performed project management by independently managing customer delivery from initiation to closureIdentified, analyzed, and made recommendations for pre-sales process improvements and achieved the retention of quality certificates for ISO 29001 and PCI-DSS for the organization

    • Network Support Engineer
      • Dec 2010 - Oct 2011

      Provided at least first line support on all faults on the Main One network and performed customer provisioning and testing process

    • Nigeria
    • Telecommunications
    • 700 & Above Employee
    • Intern
      • Dec 2009 - Nov 2010

      - Monitoring and remote fault resolution of allocated network nodes effectively and promptly react to all network- related faults monitoring the network for overall efficiency and trouble spots using Network and Services Management Centre (NSMC) tools like Ericsson OSS, Huawei I-manager, FACTS and BMC remedy application; - Operation and maintenance support of Ericsson's RBS (2216 and 2206) - Radio network optimization/performance management. Activities Included: - Site Acceptance/ Optimization Drive Test - Implementation of frequency reuse plan - Optimization of network quality - DCR, CSSR etc

    • Intern
      • Mar 2008 - Aug 2008

      -General appreciation of GSM and GPRS; -Insight into newer technologies such as WIMAX and EVDO- B -Hands on experience with Motorola’s base station and Operation and Maintenance Centre Radio OMC(R) equipment; -Provided remote support to regional engineers with rising issues on the customer network; -Troubleshoot remote GSM network based on network analysis report and proffering solutions; -Monitoring of KPI’s and proffering appropriate solutions to abnormalities; -General appreciation of GSM and GPRS; -Insight into newer technologies such as WIMAX and EVDO- B -Hands on experience with Motorola’s base station and Operation and Maintenance Centre Radio OMC(R) equipment; -Provided remote support to regional engineers with rising issues on the customer network; -Troubleshoot remote GSM network based on network analysis report and proffering solutions; -Monitoring of KPI’s and proffering appropriate solutions to abnormalities;

Education

  • ALU School of Business
    Master of Business Administration - MBA
    2017 - 2019
  • Covenant University Nigeria
    B.Eng, Electrical & Electronics Engineering
    2004 - 2009
  • Oxbridge College, Lagos
    2003 - 2004

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