Tolulope Onwurah, CBAP CCMP PSM

Head Business Process Reengineering at Primera Microfinance Bank Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Rugby, England, United Kingdom, UK

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Experience

    • Nigeria
    • Banking
    • 1 - 100 Employee
    • Head Business Process Reengineering
      • Apr 2021 - Present

      Oversee the bank’s business process standards, partner with strategic business units to drive delivery and execution of optimised processes through design thinking, and strategically provide thought-partnership in driving the digital agenda of the bank. Oversee the bank’s business process standards, partner with strategic business units to drive delivery and execution of optimised processes through design thinking, and strategically provide thought-partnership in driving the digital agenda of the bank.

    • Financial Services
    • 700 & Above Employee
      • May 2014 - Apr 2021

      • Manage the improvement of enterprise-wide processes by identifying inefficiencies, proposing improvements and supporting the execution of improvements that will translate to cost savings and operational efficiency• Identify strategic or tactical transformation projects that will increase efficiency via the transformation of resources (organizational/people change, development, training) processes and/or information technology. • Identify and implement initiatives that will optimize the capabilities of existing resources and infrastructure across the entire organization.My daily activities include and are not limited to the following:• Lead the process discovery walkthroughs and process redesign sessions with stakeholders• Document ‘as-is’ processes and ‘to-be’ processes and analyze both to identify most impactful changes. • Document organizational & process requirements for assigned projects or enhancements, including workflows, Standard Operating Manuals, and communicate them to stakeholders. • Identify stakeholders, analyze business requirements, and develop Business Requirement Specification documentation for solution/customization development. • Articulation of envisioned scenario for substandard processes/improvement opportunities and documentation of approval for changes• Documentation/mapping of new processes • Continuous Benchmarking of improvement opportunities • Coordination of process improvement Requirement analysis ,elicitation and validation with stakeholders before seeking management approval Show less

      • May 2012 - May 2014

      • Jan 2009 - May 2012

      • Nov 2005 - Jan 2009

Education

  • University of Lagos
    Master of Business Administration (M.B.A.), General Management
  • University of Ibadan
    Bachelor of Science (B.Sc.), Geology
    1999 - 2004
  • International School Ibadan
    1992 - 1998

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