Tolulope Oliyide
Cusomer Care Representative at INGUEST Global Partners Ltd- Claim this Profile
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Bio
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Experience
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INGUEST Global Partners Ltd
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Nigeria
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Human Resources Services
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1 - 100 Employee
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Cusomer Care Representative
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Oct 2017 - Present
Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence...Check, sort and forward emails Place orders when necessaryKeep updated records and files
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Information unit
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United States
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Information Assistant
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Nov 2015 - Nov 2016
Developing and exploiting multimedia information, giving presentation and individual consultation. Building team working and networking skills, customer service skills.
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Administrative Assistant
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Jul 2015 - Sep 2015
During my stay there, i was part of the team who created awareness against HIV and Hepatitis B by persuading them to come get tested for free and getting results immediately. We also went further educating them on how to manage and prevent these syndromes using logical questioning skill in an appropriate manner to obtain the maximum relevant information from the patients. I also made sure every material used, places went, observations, progress... were put in writing for future references.
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Department Secretary
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Aug 2014 - Nov 2014
i attend to clients, making a professional impression on visitors, callers, and customers. meeting and getting visitors to the company in a warm and respect manner.
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Education
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Redeemer's university