Experience

MAX

• Nigeria
• Transportation, Logistics, Supply Chain and Storage
• 200 - 300 Employee

• Operation analyst

  • Mar 2021 - Present

  Organizing community building effects such as health talks, town hall meetings, safety talks Formulation of strategies to optimize performance Ensuring reactivation of 10% of churned riders MoM Tracking daily activity of riders to enhance productivity Ensuring HMO covers for riders. Drafting communication content Calendar and handling communication with riders Conducting focus discussions and surveys to identify and understand rider’s issues. Show less



First Bank of Nigeria Ltd.

• Financial Services
• 700 & Above Employee

• Customer Service Officer

  • Aug 2013 - Sep 2016

  Prompt resolution of complaints, Placing of standing order on an account based on instructions given, Carrying out of account opening process (Individual and Corporate), Printing of statement of account as stated on the request form, Issuance of ATM card to customers e.t.c Prompt resolution of complaints, Placing of standing order on an account based on instructions given, Carrying out of account opening process (Individual and Corporate), Printing of statement of account as stated on the request form, Issuance of ATM card to customers e.t.c