Operations Director

• Nov 2022 - Present

Realtor

• Nov 2021 - Present

Whether you're getting ready to buy, sell or rent, in the middle of it, or just looking for some answers, our top-notch skills ensure you get the best experience possible. It’s what we love to do at Berkshire Hathaway HomeServices Aruba Realty. Our philosophy is simple – clients come first.We make sure you feel confident and educated every step of the way in Aruba. Our team of experts represents the best and brightest in the industry, and we’re always striving to lead the field in research, innovation, and consumer education. Today’s buyers and sellers need a trusted resource that can guide them through the complex world of real estate.

Partner

• Jan 2015 - Present

We created Travel Store Aruba because of our shared passion of travelling and the hospitality & tourism industry. Delivering constant service with the latest technology and our years of experience guiding our customers to a custom made travel destination with the best service, location and amenities. TSA is a full service travel agency where we customize travel plans for every person, group or business struggling with not knowing the ins/outs of planning travel abroad, feel overwhelmed by all the options out there or just want the comfort of an expert handling their travel needs without any additional costs.

Operations Manager

• Aug 2019 - Nov 2020

As operations manager, together with the whole Boardwalk team, I contributed to the re-opening of the hotel after the construction period (opened Dec '19). Responsible for the day-to-day management in this hotel, I managed all aspects of the hotel environment and a hands-on approach to running the hotel. Create and implement departmental standards and procedures and setup of new software. As operations manager, together with the whole Boardwalk team, I contributed to the re-opening of the hotel after the construction period (opened Dec '19). Responsible for the day-to-day management in this hotel, I managed all aspects of the hotel environment and a hands-on approach to running the hotel. Create and implement departmental standards and procedures and setup of new software.

Concierge Supervisor & Senior Concierge

• Oct 2012 - Aug 2019

Responsibilities included the provision of the best possible customer service to all guests of the hotel (before, during and after their stay). In addition to my responsibilities of serving hotel guests, I was also the trainer of all newly hired Concierges. Drafted and implemented departmental standards and procedures. Responsible for the configuration and implementation of concierge software and occasional internal and external audits (e.g. ISO 9001, 14001, Greenglobe & Freeman) AAA Four Diamond Award Conde Nast Gold List of Best Hotels Green Globe High Achievement Award Green Hotelier of the Year - 2014 Caribbean Travel Award Leed Silver Certified, Green Globe Certified , ISO 14001 Certified ISO 9001 Certified , Travelife Gold Certified

Operations Manager

• Apr 2011 - Sep 2012

Responsible for the daily operations of the vacation rental program of +/- 75 condominiums, villas and apartments. Daily tasks included: Reservations, Customer Service, Housekeeping, Maintenance, IT and Sales Delivering hotel level service in a 'home' environment. Responsible for the daily operations of the vacation rental program of +/- 75 condominiums, villas and apartments. Daily tasks included: Reservations, Customer Service, Housekeeping, Maintenance, IT and Sales Delivering hotel level service in a 'home' environment.

Restaurant Manager

• Feb 2008 - Jun 2008

Duty Manager

• Aug 2007 - Feb 2008

Planner

• 2002 - 2003