Experience

Proxiad SEE

• Bulgaria
• IT Services and IT Consulting
• 100 - 200 Employee

• Business Consultant

  • Jun 2020 - Present

  As a technical business consultant for one of the leading worldwide warehouse and logistics providers, my day-to-day activities focus on discussing and planning the technical solutions for different customers. As a technical business consultant for one of the leading worldwide warehouse and logistics providers, my day-to-day activities focus on discussing and planning the technical solutions for different customers.



Taulia

• United States
• Financial Services
• 300 - 400 Employee

• Enterprise Automation Program Manager

  • May 2019 - May 2020

  As a program manager, I am responsible for presenting, initiating and leading to a successful outcome the e-invoicing integration programs for Taulia’s customers. This includes resource planning, fleshing out the steps and phases of the program and guiding the customers through the process. Day-to-day activities are focused on hosting BAU meetings with customer POCs, facilitating communication with their vendors, using an array of tools (both in-house and common business tools, such as Salesforce, Sisense, Smartsheet, JIRA etc.) to track progress and opportunities. I am working towards astonishing customers and building a trust in Taulia's abilities to liberate working capital. Show less



Tungsten Network, a Kofax company

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• • May 2017 - May 2019

  As the main operational POC for our corporate customers, the main focus of my duties was to make sure that they are satisfied with the service they receive. The role of a Service Delivery Manager is indispensable to the goal of expanding and strengthening the relationship with the suppliers. In achieving this, I was responsible for arranging and hosting day-to-day follow-ups with the main customer POCs, planning and managing new projects, coordinating internal resources and managing escalations. This was backed by the extensive technical knowledge of the company's in-house tools as well as international standards for file formats (XML, CSV, EDIFACT, etc.) and automated transfer protocols (SFTP, AS2, EDI, HTTP POST) . Show less

• • Dec 2014 - May 2017

  My role as an implementation specialist was focused on assisting our customers to tailor their technical solution to their current capabiliities. This was done with : - arranging meetings to define the supplier's technical resources and means;- Analyzing the received data: this includes in-depth knowledge of different file formats and stadnards, such as XML, CSV, IDOC, EDI and understanding the correlation between the provided information and how it should be mapped to our internal system; - Conducting the communication with the mapping team and making sure we meet the agreed upon standards and goals. - Setting up protocols for automated transfer of data (FTP, SFTP, AS2, EDI) - Portfolio management and keeping track of an array of implementation projects. Show less



Ministry of Foreign Affairs of the Republic of Bulgaria

• Bulgaria
• International Affairs
• 1 - 100 Employee

• Intern

  • May 2014 - Aug 2014