Todor Musachev

Customer Experience at World Transport Overseas ๐Ÿ‡ง๐Ÿ‡ฌ ๐Ÿ‡ท๐Ÿ‡ธ ๐Ÿ‡ญ๐Ÿ‡ท ๐Ÿ‡ธ๐Ÿ‡ฎ ๐Ÿ‡จ๐Ÿ‡ณ ๐Ÿ‡ฌ๐Ÿ‡ท ๐Ÿ‡ฒ๐Ÿ‡ฐ ๐Ÿ‡ฝ๐Ÿ‡ฐ
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Contact Information
us****@****om
(386) 825-5501
Location
Sofia, Sofia City, Bulgaria, BG

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Experience

    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Customer Experience
      • Apr 2022 - Present

    • Bulgaria
    • Shipbuilding
    • 1 - 100 Employee
    • Sales Representative
      • Feb 2022 - Apr 2022

    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Account Manager
      • Apr 2021 - May 2021

      -Working with statistics and power tools to maximize the performance of account's offers -"Pushing" working offers and offers that needed to be "pushed" on specific reset time -Seeking new opportunities with accounts and optimizing their offers' performance -Onboarding new advertisers -Working in Affise platform -Working with different monthly reports from the accounts and accepting or disputing the stated sums -Filling database with accounts' approved and deducted sums for the current month Show less

    • Belgium
    • Chemical Manufacturing
    • 700 & Above Employee
    • MARINE LOGISTICS, RAIL LOGISTICS COORDINATOR AND COST CONTROLLER
      • Jan 2019 - Mar 2021

      -On daily basis checking the position of the orders, organizing and database maintenance regarding the orders (following dates of precarriage and delivery; notifying the involved parties if change occurs etc.) -Working in SAP /filling tariffs; updating and filling costs and extra costs; updating time frames etc. -Communications with carriers regarding the organization of the process of loading of the orders incl. the working schedule in the plant; upcoming vessels etc. -Checking and investigating the extra costs on Solvay's western Europe Soda Ash plants, approving and updating in SAP -Communication on daily basis with forwarders regarding tarries, incl. communication for prices for air cargo -Organizing the maintenance work for wagons(incl. finding parts); notifying the included parties as accepting and checking and updating the costs in SAP -Updating and organizing internal work processes in order to smooth the working process -Creating and following various reports and finding solutions regarding processes' refinement Show less

    • Tรผrkiye
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • IMPORT AND EXPORT DOCUMENTATION SPECIALIST
      • Apr 2014 - Dec 2018

      -Working with clients -Working with Bulgarian Customs -Working with specific software -Preparing specific documents -Organizing and following the process of notificating customers about their shipments / shipments' specific requirements -Business communication in English on a daily basis -Maintaining the workflow process between clients / Customs / internal company teams and their specific requirements -Working with clients -Working with Bulgarian Customs -Working with specific software -Preparing specific documents -Organizing and following the process of notificating customers about their shipments / shipments' specific requirements -Business communication in English on a daily basis -Maintaining the workflow process between clients / Customs / internal company teams and their specific requirements

    • SALES AND CUSTOMER SERVICE
      • Aug 2013 - Jan 2014

      -Finding new clients-Servicing current key clients; receiving and coordinating trucking orders (for containers)-Working with specific software and documentation-Working with specific database-Issuing invoices

    • Customer Service Specialist
      • Feb 2011 - Jul 2013

      -Working with specific documentation (working with Customs manifests etc.)-Issuing invoices-Working with specific software-Organizing the process of notificating customers; organizing trucking of containers-Business communication in English on a daily basis

  • Renesanz LTD
    • Varna, Varna, Bulgaria
    • Nightclub Manager
      • Sep 2009 - Apr 2010

      -Organizing work on a daily basis -Financial reporting and cash control -Coordinating suppliers and subcontractors -Organizing work on a daily basis -Financial reporting and cash control -Coordinating suppliers and subcontractors

    • RESIDENTIAL AND OFFICE BUILDINGS MAINTENANCE SUPERVISOR
      • Jun 2008 - Sep 2009

      -Managing subcontractors' and clients' relationships -Control and organization of work process and the quality of services produced -Managing subcontractors' and clients' relationships -Control and organization of work process and the quality of services produced

    • OFFICE BUILDING MAINTENANCE SUPERVISOR
      • Dec 2007 - Jul 2008

      -Managing subcontractors' and clients' relationships -Control and organization of work process and the quality of services produced -Managing subcontractors' and clients' relationships -Control and organization of work process and the quality of services produced

  • Cargoexpress
    • Varna, Varna, Bulgaria
    • SALESMAN OF NEW AUTOMOBILES
      • Jan 2007 - Nov 2007

Education

  • University of Economics - Varna
    Master's degree, Economics

Community

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