Experience

Admiral Insurance Group (a Berkley Company)

• United States
• Insurance
• 200 - 300 Employee

• Senior Claim Examiner

  • Jun 2023 - Present



State Farm

• United States
• Insurance
• 700 & Above Employee

• Property Casualty Complex Litigation and General Liability Claims Specialist

  • Jan 2008 - Jun 2023

  Property & Casualty Claims Specialist handling Litigation, Complex and General Liability Claims in the states of CT, DC, DE, GA, KY, MA, MD, NC, NH, NJ, NY, OH, PA, SC, VA, VT, WV. Currently holding Property & Casualty Staff Adjuster Licenses in the following reciprocal states: o Connecticut o Delaware o Florida (Home State) o New Hampshire o Oklahoma o South Carolina o Texas o Vermont o Wyoming Specializing in diversified books of policy including but not limited to: o Personal (Homeowners, Renters) o Commercial (Business, Contractors, etc) o Farm / Ranch o Specialty Lines (Directors and Officers, Garage Keepers, Umbrella) Prior work experience at this Employer includes: Auto Bodily Injury and Complex Claims Litigation Specialist (2011 - 2015) Auto General Liability Claims Specialist (2008 - 2011) Accolades and Achievements: Subrogation Team Captain Aided in spearheading a new Subrogation initiative as a Subject Matter Expert in Auto Liability Claims to train and educate the Enterprise with Subrogation best practices and procedures. REACT Team Member Served as a process improvement team member tasked to help recognize, implement and create best practices and workflows to better streamline the claims handling processes in a large Call Center Auto Claims environment. Operations Center Subject Matter Expert Tasked with the aid and implementation of the new Enterprise Claims System rollout between the Concordville and Balston Spa Operation Centers, which included training, follow up, implementation and continued support between team members in both Operations Centers for a 3 month time period. Training Team Support Staff Responsible to aid the Training Team Manager in conducting a 15 week training class for groups of 15-34 employees of the Auto Centralized Claim Department. This included onboarding, customer service and policy/procedure training of both new external and promoted internal candidates. Show less



THP Homes

• Real Estate
• 100 - 200 Employee

• Adminstrative Services Coordinator

  • Aug 2005 - Jan 2008

  First-Line Supervisors/Managers of Office and Administrative Support Workers. Assisted in creating and streamlining Receptionist Training as well as trained and maintained a team of 9 Receptionist(s). Managed all internal and external building maintenance, building upgrades and physical security company-wide as well as negotiating new contracts of vendors. Oversight of all internal and external office moves, both in Sales Offices and Construction Trailers Company-wide (at its peak meant up to 27 individual sites at once). Managed bottom line utility expenses company-wide for all offices, job trailers, job sites and homes in any and all stages of development. Maintained shared oversight of inventory, ordering, and dispersal of all in-office supplies and job site supplies. Managed and maintained all incoming and outgoing mail correspondence as well as the in-house courier(s) daily, to and from job sites, construction trailers, sales offices, and bank runs, etc. Integral in researching, implementing and rolling out a new inventory tracking system utilizing RFID barcode implementation, item tracking, inventory replenishing and inventory management, company-wide. Show less



Genuardi's Family Markets

• Assistant Store Manager

  • Aug 2005 - Oct 2005

  Assistant Store Manager Trainee as a member of the new Management Trainee program.

• Seafood Department Manager

  • Jan 2001 - Jul 2005

  Seafood Department Manager at Chesterbrook, PA Genuardi's, then moved to Edgemont, PA and eventually St. Davids, PA. Managed the overall daily operations of the Flagship store, St. Davids, PA Seafood Department - including but not limited to daily Customer Service, Mentorship and training of Employees, FIFO rotation, Inventory, Marketing and Advertising - including product placement.