Experience

Self-Employed

• United States
• Financial Services
• 400 - 500 Employee

• Principal Business Development

  • Jul 2016 - Present

  Current projects include arbitrage, private investment, and philanthropy. Current projects include arbitrage, private investment, and philanthropy.



Amazon

• United States
• Software Development
• 700 & Above Employee

• Content Strategist (via Aquent) | Worldwide Selling Partner Services

  • Jun 2022 - Feb 2023

  * Collaborated with business teams worldwide to create content strategy for selling partners in 18 languages and 21 markets * Developed relevant and usable content based on business objectives and user needs * Edited content to align with legal, style, voice, and brand guidelines * Published new and updated content using web analytics, content (Ajuda/Oxygen), and project management (Jira) systems * Increased project progress from 35% to 90% as part of complex, high-priority migration project * Collaborated on weekly progress report from three data sources for leadership engagement and to show ROI



Microsoft

• United States
• Software Development
• 700 & Above Employee

• Senior Managing Editor (Office | Modern Assistance & Experience Group)

  • Jun 2000 - Jul 2016

  Watch this short video to learn more about Office MAX: https://youtu.be/vg8N77Yti2g Senior Managing Editor for Office Graph developer content. Piloted the Information Architecture strategy for the Office Graph developer platform. Optimized publishing processes for Open Source content (Git). Coached Office product development teams and developed training (video tutorials, wikis, instructor-lead-training) for content development and Open Source publishing (Git). Analyzed data and targeted statistics to support data-driven decision making. Previous roles at Microsoft: * Senior Design Researcher (Office | Modern Assistance and Support Experience) * Senior Content Project Manager (Office | Developer Content Publishing) * Senior Technical Editor (Windows Server | Developer User Assistance) Design Research projects: * C3 Markdown authoring tool (Git) * Graph API developer experience (Office 365) * OneDrive API developer experience (Office 365) * User Experience (UX) Experts Hub (//oneweek Hackathon 2015) * Developer Getting Started (0-60) (Office 365, Office Add-ins) * ExcelMashup.com (Excel API Sandbox) * Open Specification Interactive Pivot (OSIP) (advanced search/curation for Web content) * Office 365 Evergreen API (Innovative API design) Service awards: * June 2015: Microsoft 15-Year Service Award For 15 years of continuous service at Microsoft * December 2006: Microsoft Geopolitical Strategy Service Award For contributions to the Microsoft Trustworthy Computing initiative * December 2005: Microsoft Geopolitical Strategy Service Award For contributions to PoliCheck 4.0 development SHIP IT awards (for contributions to major product releases): 2014 | Office 365 2012 | Office 2013 2010 | Office 2010 2008 | Windows Server 2008 2008 | Windows Vista Service Pack 1 2006 | Windows Vista 2005 | SQL Server 2005 2005 | .NET Framework 2.0 2005 | Visual Studio 2005 2004 | Windows XP Service Pack 2 2003 | Windows Server 2003



University of Washington

• United States
• Higher Education
• 700 & Above Employee

• Lecturer

  • Oct 2011 - Apr 2013

  Lectured in Human Centered Design & Engineering (College of Engineering). Developed and presented "Current Practices in Technical Communications" (HCDE 421). Participated in academic-corporate collaborative forums. Mentored fellow Lecturers in instructional design and delivery. Mentored students in career development. Lectured in Human Centered Design & Engineering (College of Engineering). Developed and presented "Current Practices in Technical Communications" (HCDE 421). Participated in academic-corporate collaborative forums. Mentored fellow Lecturers in instructional design and delivery. Mentored students in career development.



Bellevue College

• United States
• Higher Education
• 700 & Above Employee

• Lecturer

  • May 1999 - May 2010

  Co-chartered, and lectured in, the Technical Communications program. Developed and presented courses in technical writing, technical editing, and writing style development. Mentored fellow Lecturers in instructional design and delivery. Mentored students in portfolio preparation and technical communication career development. Co-chartered, and lectured in, the Technical Communications program. Developed and presented courses in technical writing, technical editing, and writing style development. Mentored fellow Lecturers in instructional design and delivery. Mentored students in portfolio preparation and technical communication career development.



TMC Consulting

• Consultant

  • Jan 2000 - Feb 2009

  Provided independent consulting in documentation, training, instructional design, search engine optimization, usability, and user-centered design. Provided independent consulting in documentation, training, instructional design, search engine optimization, usability, and user-centered design.



Sun Microsystems

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Project Coordinator

  • Jan 1997 - Apr 1998

  Managed release of x64 Server hardware products into manufacturing. Negotiated and managed document production contracts (print, multimedia) ($1M+ per annum). Reviewed and approved blue lines and media masters. Reviewed and edited software and hardware documentation (Software Development Kits (SDK), Hardware Configuration Guides, Installation Guides, product data sheets, and white papers). Developed and tested HTML Help (SGML). Managed 10,000 volume technical library. Managed release of x64 Server hardware products into manufacturing. Negotiated and managed document production contracts (print, multimedia) ($1M+ per annum). Reviewed and approved blue lines and media masters. Reviewed and edited software and hardware documentation (Software Development Kits (SDK), Hardware Configuration Guides, Installation Guides, product data sheets, and white papers). Developed and tested HTML Help (SGML). Managed 10,000 volume technical library.



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Navigation Specialist (Quartermaster)

  • Jun 1988 - Jun 1995

  Crew member, USS Proteus (AS-19) (Apra Harbor, Guam) 1988-1991, MIUWU-104 (San Jose, CA) 1991-1995. Assisted ship captain and navigation officer. Performed ship control, navigation, and bridge watch duties. Planned open ocean (trans-Pacific) voyages. Conducted weather observations and computed marine navigation data. Procured, corrected, and used navigational and oceanographic publications and charts. Maintained navigation instruments and navigation time aboard ship. Served as Petty Officer in Charge of small boats and landing craft. Coordinated inshore security and surveillance operations with Coast Guard and SOCOM units.