Todd Yingling
Sr. Digital Service Specialist at Canon Solutions America Inc- Claim this Profile
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Bio
Credentials
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Cert Prep: Project Management Professional (PMP)®
LinkedInOct, 2020- Oct, 2024 -
The Six Morning Habits of High Performers
LinkedInMay, 2020- Oct, 2024
Experience
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Canon Solutions America Inc
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1 - 100 Employee
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Sr. Digital Service Specialist
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Feb 2021 - Present
Provide corrective maintenance and networking support for Canon’s print production class products. Interface with customers, service managers and other engineers to coordinate and execute high level product support. Provide corrective maintenance and networking support for Canon’s print production class products. Interface with customers, service managers and other engineers to coordinate and execute high level product support.
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Delphax Solutions Inc
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Canada
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Printing Services
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1 - 100 Employee
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Manager, Customer Experience
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Jan 2018 - Mar 2020
Managed the Customer Experience group with emphasis on customer service and building business relationships. Responsible for all maintenance customer support-related efforts. Managed the Customer Experience group with emphasis on customer service and building business relationships. Responsible for all maintenance customer support-related efforts.
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Delphax Technologies
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Retail Office Equipment
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Manager, System Applications and Field Operations
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Jul 2009 - Dec 2017
Managed the Field Operations group. Focused on sales support and new product deployment. Responsible for product Installation, training, application implementation, spares and support.
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Manager of Technical Communications
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Oct 1996 - Jun 2009
Responsible to enhance the corporate profile by providing high quality and accurate technical documentation for the company’s product line. Managed the Technical Publications projects and product training requirements.
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Technical Instructor/Specialist
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Jan 1988 - Sep 1996
Responsible to maximize the performance and reliability of the company’s products and the performance and productivity of field personnel through cost effective technical support and instruction. Responsible to maximize the performance and reliability of the company’s products and the performance and productivity of field personnel through cost effective technical support and instruction.
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Education
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DeVry Institute of Technology
Electrical/Electronics Maintenance and Repair Technology