Experience

Yarde Metals

• United States
• Mining
• 200 - 300 Employee

• Insise Sales Representative

  • Jun 2019 - Present



Castle Metals

• United States
• Mining
• 500 - 600 Employee

• Inside Sales Representative

  • Dec 2013 - Present

  • Use Oracle to build customer quotes and enter orders. • Analyze market pricing and generating pricing strategies. • Respond to customer enquiries via phone, email or fax. • Track orders and coordinate with operations, traffic, and the end user. • Provide technical product support and advice to customers. • Outbound sales calls and following up on quotes to maximize sales and increase TGP. • Respond to customer complaints in a timely manner, investigating, and finding a… Show more • Use Oracle to build customer quotes and enter orders. • Analyze market pricing and generating pricing strategies. • Respond to customer enquiries via phone, email or fax. • Track orders and coordinate with operations, traffic, and the end user. • Provide technical product support and advice to customers. • Outbound sales calls and following up on quotes to maximize sales and increase TGP. • Respond to customer complaints in a timely manner, investigating, and finding a resolution. • Work closely with supply chain and outside vendors to fill customer orders.

• Sales Assistant

  • Oct 2013 - Dec 2013

  • Provided support to the sales team as required for various assignments and reports. • Processed credits and RMAs and ensured they are completed in a timely manner. • Set up new item codes to be added into inventory.



Ottawa Fastener Supply

• Canada
• Retail
• 1 - 100 Employee

• Customer Service Representative

  • Jun 2013 - Oct 2013

  • Worked closely with accounts to streamline their inventory control systems. • Developed inventory systems on site to maximize efficiency. • Met and discussed usage of different parts in order to manage layout on site. • Daily organization and scheduling to meet customer’s needs in a timely manner. • Worked closely with accounts to streamline their inventory control systems. • Developed inventory systems on site to maximize efficiency. • Met and discussed usage of different parts in order to manage layout on site. • Daily organization and scheduling to meet customer’s needs in a timely manner.



Fastenal

• United States
• Wholesale
• 700 & Above Employee

• Account Specialist

  • Oct 2012 - Apr 2013

  • Managed relationships with national and local accounts, provided product support, customer service and inventory management both on site and in store. • Developed sales quotes and promote new business within existing accounts. • Responsible for product sourcing and creating purchase orders. • Shipping, receiving, inspecting (QC), staging, scanning, and packing. • Managed relationships with national and local accounts, provided product support, customer service and inventory management both on site and in store. • Developed sales quotes and promote new business within existing accounts. • Responsible for product sourcing and creating purchase orders. • Shipping, receiving, inspecting (QC), staging, scanning, and packing.



Skautafelag Reykjavikur – Reykjavik, Iceland

• Assistant Ice Hockey Coach/Player

  • Aug 2006 - May 2007

  • Educated children and young adults on the fundamentals of the game of hockey. • Helped organize tournaments and hockey practices. • Directed the video analysis program and built video clips as an instructional tool. • Supervised children before and after practices, as well as during international trips. • Taught conditioning techniques and organized team training sessions. • Played on the men’s team, capturing the Icelandic Championship. • Educated children and young adults on the fundamentals of the game of hockey. • Helped organize tournaments and hockey practices. • Directed the video analysis program and built video clips as an instructional tool. • Supervised children before and after practices, as well as during international trips. • Taught conditioning techniques and organized team training sessions. • Played on the men’s team, capturing the Icelandic Championship.



Canadian Armed Forces | Forces armées canadiennes

• Canada
• Armed Forces
• 700 & Above Employee

• Infantry Soldier (Reserve)

  • Jun 2004 - Jun 2006

  Princess of Wales Own Regiment • Completed several levels of training, obtaining the rank or Private. • Trained in organizational and leadership skills, and focused on team work. • Developed the ability to adapt to any situation and solve problems. • Learned to follow strict guidelines and adhere to policies. Princess of Wales Own Regiment • Completed several levels of training, obtaining the rank or Private. • Trained in organizational and leadership skills, and focused on team work. • Developed the ability to adapt to any situation and solve problems. • Learned to follow strict guidelines and adhere to policies.