Experience

Redlands Community Hospital

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Vice President of Professional and General Services

  • Jul 2021 - Present

  Provide oversight to Ancillary, Professional and Support Services including Imaging, Radiation Therapy, Pharmacy, Dietary, Clinical Engineering, Environmental, Security, Respiratory Therapy, Construction and Laboratory/Pathology services. Actively participate in the development and implementation of strategic, tactical, program and operational planning for these areas. Utilize forecasting and planning processes to identify capital, technology acquisitions, and program development opportunities, achieving desired growth related to capacity, ensuring the delivery of services. Show less

• Assistant Vice President of Professional and General Services

  • Sep 2019 - Jul 2021

  Oversee daily operations including managing budgets, schedules and supply chain management. Make various adjustments to staff and schedule assignments to maintain efficient operation. Collaborate with department heads on key department initiatives to reduce medical supply expense. Implemented ECRI price tool that reduced hospital supply expenses by $150,000 in four months. Negotiated vendor service contracts for several department resulting in additional savings. Worked with Accounts Payable and Business Office and on standardizing Operating Room buyer purchase order process resulting an electronic paperless process for billing out prosthetics. Show less

• Executive Director of Professional and General Services

  • Nov 2014 - Sep 2019

  Manage a team of 160-staff and 22-providers delivering Imaging, Laboratory and Radiation Oncology services. Manage daily operations including an annual budget of $22 million, various schedules and access to services. Collaborate with medical directors on key initiatives including all performance metrics for services provided. Attend weekly administrative, monthly staff and physician meetings. Assess department needs and facilitate the purchase of capital equipment as well as review workflows to enhance services. Maintain positive relationships with all internal and external customers ensuring a high level of collaboration within a diverse team environment, allowing for optimum operational flow. Show less

• Executive Director of Professional and General Services/Interim Director of Materials Management

  • Nov 2014 - Sep 2015

  Directed daily operations including managing budgets, schedules and supply chain management. Adjusted staff and schedule assignments to increase efficiency. Collaborated with department heads on key department initiatives to reduce medical supply expense. Implemented ECRI price tool that reduced hospital supply expenses by $250,000 in six months. Negotiated vendor service contracts for several departments resulting in additional savings. Collaborated with Accounts Payable and revenue cycle on standardizing Operating Room order process resulting in an electronic paperless system for billing prosthetics. Restructured staff responsibilities that led to improved customer service while increasing employee survey scores to the 80th percentile. Show less

• Director of Imaging and Physical Medicine

  • Nov 2013 - Nov 2014

  Responsible for oversight of various departments supporting ambulatory services to include: Physical Therapy, Occupation Therapy, Speech Therapy, Cardiac Rehabilitation, Imaging Radiation Therapy. Work on various administrative initiatives as identified by Administrative Leadership Team. Key initiatives include: strategic planning, increasing patient services and reduction in premium labor expense by 50% (resulting in $75,000 savings annually). Increased Occupation Therapy services by 120% and develop pediatric speech therapy program to serve underserviced needs in the community. Evaluated and redesigned Cardiac Rehabilitation into profitable service line. Analyze operational needs based on data and develop recommendations and action plans for facility related projects. Show less

• Director of Imaging

  • Sep 2001 - Nov 2013

  Directed and managed Imaging Department and an offsite Women’s Center, completing 100,000 procedures annually with an $11.5 million annual budget responsibility. Coached, trained and mentored a staff of 85, with 65 clinical or licensed employees and 20 support staff. Projected annual growth volumes, defined budgets, and acquired new equipment. Concurrently planned, led and oversaw a variety of special projects for the Hospital system including: Emergent Percutaneous Coronary Interventions, Picture Archive and Communications System (PACS), Intensity-Modulated Radiation Therapy (IMRT), Brachytherapy for Prostate Implants, and Mobile Positron Emission Tomography (PET/CT). Ensured compliance with the Joint Commission, FDA, CMS, DHS, MQSA and other government standards and requirements. Worked with all Hospital departments, clinical staff, facilities management and OSHPD to improve patient care, assure patient safety, and to promote accurate and timely billing and collections. Improved department productivity and increased annual procedures by 62,000 with only a $2.5 million budget increase since 2001. Completed TJC surveys in 2004, 2007, 2010 and 2013 with zero deficiencies in Imaging Department. Improved patient satisfaction with current scores at 85%+ vs prior 70-75%. Consistently completed all special projects within budget. Show less

• Director of Imaging, Interim Director of Laboratory Services

  • Jul 2010 - Apr 2012

  Coached, trained, and mentored staff of 75 with 45 clinical laboratory scientists and 30 phlebotomists. Projected annual growth volumes, defined budgets, and acquired new equipment. Reduced Turn Around Times (TAT) for laboratory results in the Emergency Department by 53%. Increased employee retention and reduced turnover to 3-5% vs. professional average of 16-18%. Developed new partnership with two skilled nursing facilities to perform their laboratory services without adding additional staff and increasing revenue $400,000 by annually. Lead laboratory team through College of American Pathology (CAP) survey with minimal findings. Show less

• Manager Imaging Services

  • Jul 2000 - Sep 2001

  Managed a technical staff of 35 in Diagnostic, Cardiac Cath, CAT Scan, MRI and Ultrasound departments. Established productivity goals by meeting and exceeding established targets. Developed and revised policies based on best practice for all Imaging departments. Developed Quality Assurance program with medical director.



Saddle Back Radiology

• Laguna Hills

• Radiology Department Supervisor

  • Aug 1998 - Jun 2000

  Supervised, trained, and scheduled an imaging staff of 10 licensed employees which reported to the Medical Director of the Imaging Center. Monitored quality assurance for diagnostic equipment and performed or ordered maintenance as needed. Acted as liaison, problem solver, and facilitator for various projects. Participated in team meetings with contractors, architects and technical experts for new equipment. Analyzed operational needs based on data and developed recommendations and action plans for facility related projects. Show less



Anaheim Memorial Medical Center

• Anaheim

• CT Technologist/ Lead

  • Jun 1996 - Dec 1999