Experience

Murrelektronik

• Germany
• Automation Machinery Manufacturing
• 500 - 600 Employee

• Manufacturing Supervisor

  • May 2018 - Present



FISCHER CONNECTORS, INC

• Manufacturing Supervisor

  • Oct 2005 - Present

  Provided leadership and direct support for a two-shift cable assembly operation at a privately-held, Swiss-owned manufacturer of precision connectors and custom cable assemblies. Increased production quality from 66.4% to 98.8% first pass lot yield. Implemented new strategies to increase operator ownership of quality.Developed new strategies resulting in manufacturing efficiency improvements of more than 40%.Key role as a member of the SAP Implementation Team.Worked directly with Manufacturing Engineering to review and approve ECO's.Provided input as a subject matter expert in the Design for Manufacture (DFM) review board.Reduced inventory by 30% by developing a two bin system for production supplies.Created corrective and preventative action policies, as required, to meet business objectives.Trained and certified production staff to IPC-620 with a 100% pass rate.Key role as a member of the ISO9000 implementation team.Maintained cost, quality and lead time as the business grew 100% in 4 years.Designed and implemented screening test used in the hiring of new team members.Accountable for the selection, orientation and training of a new second shift production team.Represented manufacturing in critical meetings and decisions in the absence of the Director of Operations. Show less

• Receiving Clerk

  • Jun 2004 - Oct 2005

  Provided leadership with inventory management receiving and verifying all parts being delivered.Improved cycle-time by 30% through improved material flow and elimination of unnecessary steps.Prepared and processed domestic and international packages for shipment.Prepared manufacturing order kits.Overall accountability for receiving operations for $20M in material, ensuring accuracy and timeliness.Updated ERP system to determine best use of subcomponents in stock to configure/reconfigure parent parts.Wrote discrepancies, cross trained to facilitate packing and shipping, participated in weekly cycle counts. Show less



International giving

• Atlanta, Georgia

• Member Board of Directors

  • Jan 2015 - May 2018



MCI WORLDCOM

• Technical customer support specialist

  • Jan 2000 - Jan 2004

  Managed 63 corporate accounts with a total annual billing of $11 million. Supported and grew client accounts 37% over three years. Resolved billing issues for accounts to improve customer retention. Negotiated and managed contracts with top-tier customers. Supported a program of regular visits to ensure client satisfaction at all levels of the company. Conducted quarterly reviews for all customers which included complete inventory of services, full business analysis, and trouble ticket review concluding with the introduction of MCI products to improve customer business efficiency. Managed all installations of new voice and data services including products that required coordination between MCI internal teams, customer POC's, and vendors. Frequently requested by Sales Representatives for new accounts due to professionalism, product knowledge and attention to detail. Show less



Makita Corporation of America

• Production Supervisor

  • Jan 1992 - Jan 2000

  Provided leadership and direct support of the production department for one of the largest tool companies in America and Japan. Generated revenue growth of $92,000/year by successfully inventing a labor-saving stamping process and coordinating implantation at all levels of the company Wrote, implemented and maintained all SOP's for the stamping department. Key role as a member of the ISO9000 implementation team. Worked directly with Application Engineering to review and approve ECO's. Successfully managed and trained an 11-member team, directed material flow, production and quality control. Achieved the company's lowest department discard rate of 0.74%, improving profitability. Show less