Experience

Homethrive

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Business Development/Strategic Sales

  • Dec 2022 - Present

  United States

• Chief Revenue Officer

  • Apr 2022 - Dec 2022

  • Assumed responsibility with an executive role at Homethrive, taking on an amazing opportunity to lead the talented sales and client success teams while learning from them moving forward. I am so excited about the opportunity ahead of us. Homethrive is a technology-enabled healthcare service company that reduces work, worry, and stress for unpaid family caregivers, their loved ones, and their employers.



PinnacleCare

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Healthcare Executive

  • 2022 - 2022

  • Served an instrumental executive role in positioning PinnacleCare, Inc for an exit and successful acquisition by Sun Life Financial beginning in 2022.

• Chief Revenue Officer

  • Jan 2018 - Dec 2021

  Baltimore, Maryland • Drove significant business growth with a sales staff of four personnel, acting in a player-coach capacity to maintain direct accountability while still providing support and leadership for the rest of the group; ultimately enhanced revenue and profit margins without a matrixed organization. • Provided strategic direction by joining sales personnel on calls, ultimately facilitating a more robust prospecting process that led to an increased in conversions. • Utilized exemplary… Show more • Drove significant business growth with a sales staff of four personnel, acting in a player-coach capacity to maintain direct accountability while still providing support and leadership for the rest of the group; ultimately enhanced revenue and profit margins without a matrixed organization. • Provided strategic direction by joining sales personnel on calls, ultimately facilitating a more robust prospecting process that led to an increased in conversions. • Utilized exemplary communication to establish long-term rapport, cultivate leads, and close sales leads, ensuring a continuous pipeline of revenue. • Liaised directly with specific brokers, consultants, and third-party intermediaries; additionally, worked collaboratively with resellers that embedded PinnacleCare services into strategic products to access and develop partnerships with large-scale brands in different vertical markets. • Reconfigured the product messaging in the wake of the COVID-19 pandemic, effectively aligning a more fluid narrative to adapt with current world events. • Oversaw all requests for proposal (RFPs), negotiated contracts, and created an annual budget.

• Chief Sales & Marketing Officer

  • 2012 - 2018

  • Acted in a key executive leadership role, overseeing all sales and marketing growth initiatives that included scaling resources to exceed client demand and production key performance indicators (KPIs). • Employed entrepreneurial experience to lead a start-up opportunity, successfully identifying new distribution channels while leveraging existing infrastructure and resources. • Acted in coordination with executives and C-Suite leaders to provide oversight of clinical operations… Show more • Acted in a key executive leadership role, overseeing all sales and marketing growth initiatives that included scaling resources to exceed client demand and production key performance indicators (KPIs). • Employed entrepreneurial experience to lead a start-up opportunity, successfully identifying new distribution channels while leveraging existing infrastructure and resources. • Acted in coordination with executives and C-Suite leaders to provide oversight of clinical operations, ultimately ensuring consistent service delivery in alignment with business metrics. • Created a scalable episodic group offering derived from the existing individual high net worth legacy model, nurturing a more profitable process to sustain business growth. • Established multiple new distribution channels, including employers, voluntary benefit providers, critical illness insurers, health benefit consultants, and other ancillary health care providers.



Medco Health Solutions UK

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Senior Vice President | General Manager of National Accounts

  • 1999 - 2012

  • Led P&L responsibility for $6B in revenue while working in direct coordination with corporate decision makers and national benefits consulting firms; oversaw a $15M annual expense budget. • Achieved an 18% net growth year-over-year (YOY) with a 99% retention rate, consistently exceeding business milestones and objectives. • Maintained leadership for a cross-functional staff of 55 employees, including sales, marketing, proposals, account management, finance, and legal personnel… Show more • Led P&L responsibility for $6B in revenue while working in direct coordination with corporate decision makers and national benefits consulting firms; oversaw a $15M annual expense budget. • Achieved an 18% net growth year-over-year (YOY) with a 99% retention rate, consistently exceeding business milestones and objectives. • Maintained leadership for a cross-functional staff of 55 employees, including sales, marketing, proposals, account management, finance, and legal personnel. • Provided support on the core team responsible for enrolling 45K Medicare beneficiaries for Medicare Discount Card within the first three months. • Successfully aligned the appropriate distributors and consultants around the country to deliver on service commitments while also leading operations for members. Show less



Aetna, a CVS Health Company

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• General Manager – D.C. & Maryland Metro

  • 1998 - 1999

  • Strategically oversaw growth and account retention for a 500K member HMO, managing top line revenue growth (net membership) and bottom-line contribution margins (profitability) with an annual base revenue valued in excess of $600M. • Managed a staff of 120 cross-functional personnel with an annual expense budget of $16M.



Caremark Ltd

• United Kingdom
• Hospitals and Health Care
• 500 - 600 Employee

• Senior Vice President, Field Management

  • 1989 - 1998