Experience

Watson Creative

• United States
• Advertising Services
• 1 - 100 Employee

• Sr. Account Director

  • Aug 2019 - Present

  Working with clients to identify creative needs and desires, interpreting business objectives and giving shape to their vision. Working with clients to identify creative needs and desires, interpreting business objectives and giving shape to their vision.



Citifyd

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Director of Partnerships & Customer Service

  • Jan 2015 - Jul 2019

  Incubated by Ziba Labs, Citifyd is an end-to-end solution that facilitates transactions between drivers and parking providers. Launched in Portland, Oregon, we have partnered with venues to start parking people better at local sporting events. Incubated by Ziba Labs, Citifyd is an end-to-end solution that facilitates transactions between drivers and parking providers. Launched in Portland, Oregon, we have partnered with venues to start parking people better at local sporting events.



Liquid Agency

• Advertising Services
• 1 - 100 Employee

• Director of Delivery (Contract)

  • Jul 2014 - Oct 2014

  As Director of Delivery at Liquid Agency I worked to create the best environment for our creative teams and clients to thrive. Success is when the "Delivery Function" is invisible and things are working smoothly; and when you have confidence that your company is supporting you to deliver your best work. As Director of Delivery at Liquid Agency I worked to create the best environment for our creative teams and clients to thrive. Success is when the "Delivery Function" is invisible and things are working smoothly; and when you have confidence that your company is supporting you to deliver your best work.



Second Story

• United States
• Design Services
• 1 - 100 Employee

• Director Creative Operations and Delivery

  • Jul 2013 - Jan 2014

  As Director of Creative Operations and Delivery for Second Story Studio, I helped manage the transitioned from an independent studio to become an influential part of SapientNitro corporation. This transition required an evolution of program teams. Working with the founders and general manager we define team structure, accountability, workflow and support for the producer, creative and technical leads. Balancing workload for the studio required communication with new business, discipline leads and multiple offices to define hiring plans and partnership contracts to keep up with program demands.



Opus Creative Group

• United States
• Advertising Services
• 1 - 100 Employee

• Chief Operations Officer

  • Dec 2010 - Jul 2013

  An elevated level of creative client engagement required a refinement of established best practices across design and operations teams. - Blended creative exploration with risk mitigation to reach profitable creative solutions- Established standards/expectations and mentored department heads to become strong leaders, optimize and refine their creative processes together and improve overall operational efficiencies- Established company-wide annual review processes and formalized goal setting and career planning for each employeeAccounts: Intel, Nike, AutoDesk, Outrigger Hotels, gDiapers



Ziba Design

• United States
• Design Services
• 1 - 100 Employee

• Client Relations Director

  • Jan 2008 - Nov 2010

  As Client Relations director at Ziba, I managed and trained an intense and talented department of account directors and program managers to be trusted advisors. Managing innovation required the team to go beyond simple program management and communicate the value, navigating complex sets of unknown variables to build trust and set expectations throughout the process. 80% of Ziba's clients were return clients - we prided ourselves on building relationships that grew with our clients, continually evolving and adapting to the changing needs of business.Clients: Sirius/XM, Logitech, Wacom, P&G, Intel, TDK, Memorex, Heinz, Costco, Citibank, T-Mobile, LiNing, Nike.



Opus Creative Group

• United States
• Advertising Services
• 1 - 100 Employee

• Senior Account Executive

  • May 2001 - Jan 2008

  Entered as the Executive Producer to built and trained a team of seven producers in best practices for delivering digital/print creative communication and e-commerce programs. Landed, managed and grew several Hawaiian-based accounts which lead to the development of an expanded portfolio of Travel, Apparel and Hospitality accounts for Opus Creative and its sister companies.Accounts: Outrigger Hotels and Resorts, Hawaiian Airlines, Embassy Suites Hawaii, Travel Oregon, Portland Trailblazers, Flowerbud.com, Ariat International, Sage Software, Realty Trust, Portland Monthly Magazine, Webtrends, Auctionpay, Aspen Capital, South Waterfront Development in partnership with Ziba, Sand and Seaside Hotels, Danner Boots, Intel



Emerald Solutions

• IT Services and IT Consulting
• 1 - 100 Employee

• Director of Project Management

  • 2000 - 2001

  As the director of the PM group for ZCom, I managed and grew the producer group through the transition and acquisition of ZCom into Emerald Solutions. Hired and developed growth plans, and doubled the size of the group within eight months, in order to support 11 engineering offices nationwide. Key to this growth was the development of procedures and workflow changes necessary for a smooth integration, which I developed, documented and train the full creative studio on. Worked with leadership team to align all discipline directors and teams: Strategy, Branding, Usability, Creative, Programming and Producers.Accounts: Health Allies, Hasbro, Mattel, American Airlines Cargo, Mountain Equipment Co-op



ZCom

• Director of Project Management

  • 1998 - 2000

  Grew the project management department into six talented individuals that helped our clients define and deliver digital programs. Worked with ground breaking clients to push the current technology to its limits, breaking and fixing it along the way. Accounts: Flowerbud.com, Freightliner, Bank of the Northwest, Lucy.com Grew the project management department into six talented individuals that helped our clients define and deliver digital programs. Worked with ground breaking clients to push the current technology to its limits, breaking and fixing it along the way. Accounts: Flowerbud.com, Freightliner, Bank of the Northwest, Lucy.com