Experience

Police Credit Union SA & NT

• Australia
• Financial Services
• 1 - 100 Employee

• Transaction & Operations Leader

  • Sep 2022 - Present

• Policy Specialist

  • Jul 2016 - Present

  In June 2016 I was promoted to the role of Policy Specialist within Police Credit Union. My responsibility is to work with key stakeholders within the Credit Union and ensure the review, maintenance, accuracy and effectiveness of all policies and procedures are in correct format and adherence and attestation to policy requirements are met. Administration of the online Compliance and Risk Management system (currently CaRMS). Provide direct support to Executive & Board Management committees reporting & requirements.

• Policy & Operational Risk Specialist

  • Sep 2019 - Sep 2022

• Security & Risk Officer

  • Sep 2014 - Jul 2016

  Duties include: Corporate Insurance, Building and System Security as well as monitoring and overseeing AML/CTF (Anti Money Laundering and Counter Terrorism Financing) Prevention within the Credit Union. Previous to that I was a Senior member of the Sales and Service team in the flagship Adelaide Branch, and exceeded all Sales and KPI’s. Seen as a Senior Member of the team and by peers, management and business partners. Have built a strong rapport with customers and management.

• Lending & Member Service Officer

  • Apr 2011 - Aug 2014

  Home & Personal Lending Consultant, General Insurance Consultant, Business and Non-Personal Membership Specialist, Foreign Currency Agent, General Financial Enquiries & Teller in the Adelaide Branch of Police Credit Union.



Jetset Norwood

• Travel Agent

  • May 2010 - Apr 2011

  International & Domestic Travel Consultant International & Domestic Travel Consultant

• Member Service Officer

  • Apr 2008 - May 2010



Shepherd Neame Ltd

• United Kingdom
• Food and Beverage Services
• 300 - 400 Employee

• Pub Manager

  • Dec 2002 - Nov 2007

  Assistant Manager - Rugby Tavern, Assistant Manager - Bloomsbury Tavern, Relief Manager (6mths), Assistant Manager - Bishops Finger, Manager - Rugby Tavern, Manager - White Horse & Bower Assistant Manager - Rugby Tavern, Assistant Manager - Bloomsbury Tavern, Relief Manager (6mths), Assistant Manager - Bishops Finger, Manager - Rugby Tavern, Manager - White Horse & Bower