Experience

Faison Group

• United States
• Insurance
• 1 - 100 Employee

• Employee Benefits Specialist

  • Jun 2022 - Present



All American Facility Maintenance

• United States
• Construction
• 1 - 100 Employee

• Account Manager

  • Apr 2018 - Mar 2022

  • Provide quality and efficient service to customers thru the daily management of a team to include motivating, recognition, counseling, training, and problem solving. • Receive, plan, and coordinate projects related to facilities maintenance for plumbing, electrical, HVAC, or general contractor. • Oversee progress of work orders from inception to completion, • Creating customer quotes and invoicing for large jobs, updating the scope of work when needed. • Reviews all invoices and proposal for submission to the client. • Collaborating closely with the clients on their specific needs to complete all approved work. • Creates PIP’s, performance measurements, measuring goals for teams. • Provides counseling and training of new employees on guidelines sand protocols. Reviews measurements and ensure goals set for the team are met. • Mentors, trains, and leads team to increase productivity and maintain goals. Tracks time and attendance. Show less



AAA TOOL & SUPPLY

• Purchasing Manager

  • May 2017 - Apr 2018

  • Working with different sales team to fulfill customer requests. Presenting new products and offering alternative solutions for any issues. • Creating, managing, and follow up on orders to make sure all orders are being managed properly and in a timely fashion. • Working with the warehouse to properly ensure all stock items are full and promptly ordered when necessary. Create inventory sheets for all items. • Follow up with customers to make sure all orders are delivered correctly and billed • Creating new purchase orders, tracking shipments, following up with the vendors on all corrections or issues. • Work with accounts payable for billing, corrections, and credits Show less



Everglades Direct, Inc.

• United States

• Premier Account Manager

  • Nov 2009 - Apr 2017

  • Work closely with top HR managers to provide excellent customer service, helping resolve issues and account maintenance. • Provide Labor Law Compliance to companies with over one hundred active locations keeping up to date with all State and Federal Labor law changes. Conducting location audits to ensure compliance. • Work monthly sales campaigns to reach goals and providing items of interest to up-sell and cross sell on every order taken. • Work with other associates on helping design training manual for new DAX order system. • Provided excellent customer service on inbound calls helping customers with sales and account services • Aggressively making outbound calls selling monthly campaign items and always introducing the customer to new products • Always striving to meet or beat sales goals given monthly and staying on top of all new products and lines Show less