Experience

Linder Security Systems Inc

• United States
• Consumer Services
• 1 - 100 Employee

• Vice President, Sales

  • 2001 - Present

  NEW BUSINESS DEVELOPMENT• Provide enterprise class and custom solutions for residential/commercial low voltage installations, including security, video surveillance, entertainment, and networking solutions.• Drive revenue, optimize financial performance and operational productivity.• Regularly meet with clients and conduct inspections with facility management, architects, designers, and contractors.• Direct sales and proposal process by working with site survey teams, assisting with presentations, and preparing installation schedules.• Engage in client negotiations and renegotiation of contracts.• Cultivate strategic partnerships with companies offering the most relevant technology in home control, custom entertainment, and robust wireless network solutions.TEAM LEADERSHIP• Help build a results-driven team of 22 associates that is committed to exceeding company goals and objectives.• Ensure thorough training and consistent administration of company policies and procedures.• Develop and coach team members to help them meet personal and company objectives while meeting customer service expectations.• Communicate effectively with all team members to ensure that employees, contractors, and partners perform their responsibilities effectively.• Provide coaching and support as required to improve team performance.PROJECT MANAGEMENT• Coordinate equipment purchases, manage accounts receivable, and direct project scheduling and installation services.• Communicate with multiple departments and strategic partners in order to provide a superior operational experience.• Ensure that book of business complies with federal, state, and local regulations and policies.



All South Security

• South Africa

• Vice President, Operations

  • 1994 - 2001

  • Fulfilled multiple roles and responsibilities for this residential and commercial security company, including sales, purchasing, scheduling, installations, and customer service.• Managed a team of seven full-time associates.• Interacted regularly with new and existing customers to provide exceptional service, resolve issues, and enhance retention.• Developed, trained, and motivated employees to help reach established company goals.• Monitored employee performance and conducted quarterly reviews.

• Lead Technician

  • 1991 - 1994

  • Conducted pre-sale consultations with customers and third party providers, including architects, builders, and designers.• Met with customers to discus installation processes and timelines.• Planned and scheduled residential and commercial installations, including home security, video surveillance, home control, custom entertainment, and wireless networking. • Conducted pre-sale consultations with customers and third party providers, including architects, builders, and designers.• Met with customers to discus installation processes and timelines.• Planned and scheduled residential and commercial installations, including home security, video surveillance, home control, custom entertainment, and wireless networking.



Guardian Alarms

• United Kingdom
• Security and Investigations

• Lead Technician

  • 1988 - 1991

  • Supervised a team of service and installation technicians for this home and commercial security company with approximately $1M in annual sales.• Executed security installations and provided superior customer service. • Supervised a team of service and installation technicians for this home and commercial security company with approximately $1M in annual sales.• Executed security installations and provided superior customer service.