Experience

Gorilla Commerce

• United States
• Consumer Goods
• 1 - 100 Employee

• Business System Analyst

  • Oct 2023 - Present



HTG Supply Hydroponics & Grow Lights

• United States
• Retail
• 1 - 100 Employee

• Director Of Information Technology

  • Oct 2021 - Oct 2023

  • Provide support for 250 employees and 23 retail locations. • Support and maintain legacy Microsoft Dynamics system. • Lead transition to Oracle NetSuite ERP. • Transition IMAP email client to cloud Exchange. • Operate as project manager for IT adjacent projects, providing solutions to staff on case-by-case basis. • Establish IT policy and guidelines company-wide, resulting in 35% fewer incident reports. • Oversee implementation and application of SaaS tools across entire company system Show less



TMH LLC

• Pittsburgh, Pennsylvania, United States

• IT Manager

  • Feb 2019 - Oct 2021

  • Enforce agency technology policies and guidelines. • Managed network and system performance for 15 remote locations. • Guided organizational technology strategy and roadmaps. • Managed onboarding and offboarding of employees. • Configured and tested Windows Server operating systems with roles features. • Created VPN infrastructure and allowed for secure remote connections. • Enforce agency technology policies and guidelines. • Managed network and system performance for 15 remote locations. • Guided organizational technology strategy and roadmaps. • Managed onboarding and offboarding of employees. • Configured and tested Windows Server operating systems with roles features. • Created VPN infrastructure and allowed for secure remote connections.



Armstrong

• Telecommunications
• 100 - 200 Employee

• Technical Support Representative

  • Oct 2015 - Feb 2019



Starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Supervisor

  • Dec 2014 - Dec 2015



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Shift Manager

  • Apr 2013 - Jul 2015