Todd Cabra
Director of Operations at Atticus Franchise Group- Claim this Profile
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Bio
Credentials
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Certified Instructor and Proctor for ServSafe Manager Training
Experience
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Atticus Franchise Group
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United States
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Financial Services
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1 - 100 Employee
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Director of Operations
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Jun 2022 - Present
➤ Partnering with franchisees to achieve success by setting best practices, coaching teams, and improving current systems. ➤ Collaborating with franchisees to support all areas of store operations optimization across a multi-unit territory. ➤ Analyzing sales and cost data and evaluating restaurant performance compared to company policies and procedures. ➤ Developing and maintaining a comprehensive, holistic understanding of internal/external factors for franchisee success. ➤ Providing specific customized direction to improve in performance metrics including sales, profit, and customer service. ➤ Conducting business analyses, evaluating performance trends, and examining store profitability to determine priorities. ➤ Partnering with franchisees to analyze store performance, identify opportunities for growth, and increase efficiencies. ➤ Reviewing franchisee's portfolio and holding regular business reviews to support growth and areas of opportunity. ➤ Building and maintaining strong relationships with all stakeholders including corporate team, franchisees, and vendors. ➤ Developing business strategies while reinforcing brand standards and quality standards based on in-store observations. ➤ Coaching and counseling franchisees to reach store and territory goals through location and individual 1:1 meetings. ➤ Consulting with franchisees on ensuring operational excellence, maximizing sales growth, and fostering accountability. ➤ Providing guidance to franchisees to grow their business within the local community in-store and through online sales. ➤ Building territory relations by visiting all assigned restaurants at least quarterly depending on their performance level. Show less
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Encore Restaurants, LLC
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Restaurants
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Restaurant District Manager
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Jan 2007 - Jun 2022
➤ Managed overall operations for 8 restaurant locations with over 240 employees and more than $10M in annual sales. ➤ Recruited, hired, supervised, scheduled, trained, and motivated staff and provided annual performance evaluations. ➤ Led operations to achieve top 12 ranking for 2 locations of all Sonic Drive Ins in system based on store performance. ➤ Oversaw forecasting and budgeting, cost controls for labor and food, payroll, general accounting, and full P&L. ➤ Contributed as a multi-unit manager and led by example as a role model for company core values and company culture. ➤ Acquired talent by proactively recruiting, interviewing, and hiring staff that embody company's customer service values. ➤ Trained service staff to enhance their customer service skills as well as increase profits through suggestive selling. ➤ Increased gross profit margin from 51.21% to 56.7% and corporate QSC evaluation from 92% to 95.5% in 1 year. ➤ Ensured the overall integrity of the company's brand while leading by example with an enthusiastic, “can do” attitude. ➤ Drove team performance including professional development, training, and retention of team members and managers. ➤ Increased productivity and staff retention by improving operations and building good relationships with team members. ➤ Delivered financial objectives and exceeded store sales goals by improving restaurant operations and developing leaders. ➤ Ensured the restaurants met financial, administrative, training, and operating goals while maintaining brand core values. ➤ Inspected cleanliness of store and operations to maintain compliance with food safety and sanitation regulations. ➤ Maintained the appropriate coverage levels for expected customer loads by forecasting needs and adjusting schedules. ➤ Increased involvement of business with local community by participating in outreach activities and local programs. Show less
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Various Companies
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United States
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700 & Above Employee
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Previous Work History
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Jan 1999 - Jan 2007
➤ Restaurant General Manager – Encore Restaurants Inc. (Sonic Drive In), Lake Worth, TX – 01/2003 to 01/2007 ➤ Restaurant General Manager – Lear Enterprises (Sonic Drive In), Desoto, TX – 01/1999 to 01/2003 ➤ Restaurant General Manager – Encore Restaurants Inc. (Sonic Drive In), Lake Worth, TX – 01/2003 to 01/2007 ➤ Restaurant General Manager – Lear Enterprises (Sonic Drive In), Desoto, TX – 01/1999 to 01/2003
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Education
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1990 - 1995
Ball State University
Bachelor of Science - BS, Public Health with a Minor in Community Health Education
Community
