Experience

Lighthouse Property Management (LPM)

• United States
• Real Estate
• 1 - 100 Employee

• Assistant Property Manager

  • Oct 2019 - Present



ResProp Management

• United States
• Real Estate
• 100 - 200 Employee

• Assistant Community Manager

  • 2016 - Oct 2019

  • Supports Community Manager and Leasing Consultants in ensuring all leases are completed in a timely manner.• Provides assistance to residents, preparing documents, assuming leasing consultant responsibilities as necessary.• Oversees and directs teams towards maximizing occupancy and profitability with all community related products.• Assists in the collection and processing of rental payments, processing deposit accounts, performing legal process.• Assists the Community Manager in creating and maximizing income opportunities through the management of community operations making recommendations to enhance the bottom-line performance of community• Assisting with resident functions including move out notices, transfers, lease renewal, and complaint processing.• Inspects apartments upon move in/out, updating information in Yardi, and processing collections accounts.• Analyzes, reviews, and documents leasing reports, occupancy/vacancy trends, and all resident related files.• Collects all rent payments from residents and distributes non-payment notices to all delinquent residents.



IMT Residential

• United States
• Real Estate
• 200 - 300 Employee

• Community Manager

  • Nov 2011 - 2016

  • Served as the Community Manager and business leader for IMT @ The Villages Apartment Homes a class B property implementing new processes bringing the community to class A standards. • Directed and supported a team of 10 leasing, sales, maintenance, and service associates for the community.• Oversaw all rent related functions to include rent collection, late notices, posted payments, and collection accounts.• Led sales efforts and directed administrative process including leasing apartment homes, leases renewal, team development, community sales and marketing, and monitoring market conditions.• Supported and drove financial strategies and results to meet all IMT income and expense goals for the community.

• Assistant Community Manager

  • 2013 - 2015

  • Provided support to the Community Manager in the supervision of all staff and community activities. • Assisted in collecting and posting rent payments, managing resident delinquencies, evictions, and legal notices, and performing pre-close and closeout accounting processes.• Supported and participated in fulfilling the customer service and supported leasing and marketing efforts.• Assisted in preparing all required paperwork and documentation specific to new and renewal leases.• Reviewed resident files and records to determine unpaid and late fees owed, communicated with residents regarding outstanding balances, implemented procedures for collection, and enforced lease agreements.• Supported the Community Manager in managing budgeted occupancy, collections, and capital improvements.• Provided recommendations regarding capital expenditures to maintain community appearance and operation.• Coordinated and oversaw the inspection of building facilities and common areas.