Experience

Portables - AT&T Authorized Retailer

• United States
• Wireless Services
• 1 - 100 Employee

• Retail Sales Manager

  • Sep 2021 - Present

  Perform a wide range of tasks to ensure the smooth operation of stores and the achievement of business goals. Key accomplishments: Train teams to demonstrate the highest level of presentation and AT & T brand visual standards. Develop and maintain a team of Store Managers that achieve excellence in all KPIs. Recruit, train and coach employees, ensuring every customer interaction is a success. Review employee performance weekly and conduct personnel action if necessary. Execute compliant company and brand initiatives, policies and procedures with continuous improvement in quality, sales, and operations. Engage, interact, and communicate with customers to demonstrate products and features. Ensure customer satisfaction and resolve customer complaints. Cross market with local communities/businesses to bring in additional revenue. Show less



4 Wheel Parts

• United States
• Motor Vehicle Manufacturing
• 300 - 400 Employee

• Senior Sales Representative

  • Sep 2018 - Sep 2021

  Customize vehicle upgrades and enhancements per customer needs. Follow up with customers on sales and quotes made and exceed sales goals. Work with Manufacturers on ordering products to meet business needs. Schedule shop appointments and control on-hand inventory to company specifications. Customize vehicle upgrades and enhancements per customer needs. Follow up with customers on sales and quotes made and exceed sales goals. Work with Manufacturers on ordering products to meet business needs. Schedule shop appointments and control on-hand inventory to company specifications.



Samsung Electronics America

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Field Sales Manager

  • Jun 2012 - Jun 2018

  Educate clients on Samsung brand and eco system benefits one-on-one or in group setting. Develop new and maintain current business relationships in over 120 retail locations. Analyze product trends and produce incentives for client market needs. Educate clients on Samsung brand and eco system benefits one-on-one or in group setting. Develop new and maintain current business relationships in over 120 retail locations. Analyze product trends and produce incentives for client market needs.

• Retail Sales Manager/ District Manager

  • Oct 2007 - May 2012

  Manage and develop staff of 30 employees across 6 locations. Fulfil client needs while achieving overall company goals. Ensure both corporate and AT&T requirements are compliant. Manage and develop staff of 30 employees across 6 locations. Fulfil client needs while achieving overall company goals. Ensure both corporate and AT&T requirements are compliant.



Nokia

• Finland
• Telecommunications
• 700 & Above Employee

• Marketing Representative

  • Jan 2007 - Aug 2007

  Compiled and analyzed consumer and vendor product data to provide management information on product performance, quality, sales and marketing to leadership. Provided direct customer and vendor training and assistance based on product expertise. Featured regularly for independent, organized work in a fast-paced environment. Compiled and analyzed consumer and vendor product data to provide management information on product performance, quality, sales and marketing to leadership. Provided direct customer and vendor training and assistance based on product expertise. Featured regularly for independent, organized work in a fast-paced environment.



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Retail Sales Manager

  • Oct 2002 - Jan 2007

  Ensured understanding and protection of all proprietary software, sales plans and company assets. Reached sales goals and objectives and motivated staff to attain goals. Ensured understanding and protection of all proprietary software, sales plans and company assets. Reached sales goals and objectives and motivated staff to attain goals.



Aeropostale

• United States
• Retail
• 700 & Above Employee

• Assistant Sales Manager

  • Aug 2001 - Oct 2002

  Completed demographic consumer research, leading to targeted marketing strategies and increased sales. Effectively partnered with leadership in all management tasks, store needs and communication to ensure overall location success. Completed demographic consumer research, leading to targeted marketing strategies and increased sales. Effectively partnered with leadership in all management tasks, store needs and communication to ensure overall location success.


Ciena
• United States
• Telecommunications
• 700 & Above Employee
• Fabricator

  • Mar 2000 - Aug 2001