Key Account Manager

• Oct 2022 - Present

Summary: To ensure sales of our solar powered freezers . objectives are executed as designed by providing good leadership, supervise and coordinate team member's activities through mails, phone call/visit/meetings on daily basis and from time to time to ensure high productivity. Responsibilities: 1. Serve as a bridge between management and my team to ensure all Company's policies and objectives are commincated and enforce through high morale, staff discipline, honesty and transparent dealing at all times. 2. Prepares and monitor departmental budget in order to control costs and stay within the limit. 3. Attend all meetings where activities of the department are presented through various reports. 4. Early intervention to challenges by proffer suggestions and solutions within and outside the department. 5. Responsible for all correspondence emanated from other departments like HR, Accounts, Audit, Engineering etc. 6. Approves departmental requests including expenses, IOUs and Work Orders for smooth operations. 7. Prompt intervention with Government Agencies like LATSMA, Police, VIO, and FRSC on issue of urgent attention in order to avoid penalty when drivers violates traffic laws. 8. Constant mentoring of all my staff to ensure operation target are met. 9. Report to and interact with Supply Chain Manager through exchange of ideas and suggestions that improve daily activities in Distribution Last Mile Department. 10. All the seven Supervisors take directive from me in order to ensure the right things are done. 11.Ensure fixed routes delivery are maintain in Lagos DCs 12. Coordinate with Sales Officers and ensure fixed routes are implemented for new customers nationally. 13. Provide input for UnShipped Order in Lagos DCs. 14. Responsible for implementation of fixed routes in other Show less

Distribution ,planning and cost controller supervisor

• Apr 2013 - Present

sales executive

• Nov 2004 - Dec 2007

• Identified, planned and developed strategies to ensure consistent sales growth in my Cluster (Benin). . • Prepared weekly and project/sales forecast reports, assisted Line Manager in compiling monthly reports. • , managing of credible Dealers and locating of additional sales point outlets. • Evaluated and improved the BTS Capacity utilization. • Recruited, trained and managed Dealers for effective product distribution. • Managed dealers’ database. • Ensured adequate and prompt deployment of Point of Sale Materials • Show less

Customer Service Representative

• Apr 2002 - Sep 2004

•Interfacing with customers and giving the best assistance to their various complaints during which a high level of good quality customer service is provided . • Keeping customers informed about various changes in services being provided. • Tracking and recording of customer complaints and queries escalation to shift leaders. • Closure of 80% -90%of customers queries. • Follow up queries that have been escalated and getting back to the customers with information on the resolution of such queries. • Up scaling of Vmobile Products and Services to both current and prospective customers. • Taking down information of network faults in areas customers call in to report poor service signals. Show less