Toby Wikoff

Manager, Support Operations at Synoptek
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Contact Information
us****@****om
(386) 825-5501
Location
US

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John Phillips

Toby is a very astute technology architect and his title can seem misleading. Toby is extremely knowledgeable in regards to all things virtualization: from hypervisors through the network stack to the underlying storage. He understands the business metrics required to provide Return-On-Investment as well as the outlying infrastructure required to deliver data and applications to end users. Toby is an asset to any team and provides unique perspectives on a regular basis which are critical to the success of EarthLink. I'd recommend Toby for any role where you need a solid technical expert to deliver in a mission-critical environment. It's been a pleasure working with him over the past few years.

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Credentials

  • Vmware Certified Professional v6.5 - Datacenter Virtualization
    Pearson VUE
    Jan, 2019
    - Nov, 2024
  • Trend Micro Deep Security Certified Professional v10.2
    -
    Jul, 2018
    - Nov, 2024
  • Criminal Justice Information Systems Certified
    -
    Apr, 2018
    - Nov, 2024
  • AWS Technical Professional
    -
    Sep, 2017
    - Nov, 2024
  • Vmware Certified Professional v6 - Datacenter Virtualization
    Pearson VUE
    Jan, 2017
    - Nov, 2024
  • ITIL® Foundation Certificate in IT
    PEOPLECERT
    Jun, 2016
    - Nov, 2024
  • Vmware Certified Professional - Cloud
    Pearson VUE
    Aug, 2013
    - Nov, 2024
  • Vmware Infrastructure as a Service
    Pearson VUE
    Aug, 2013
    - Nov, 2024
  • VCP510-DV - Vmware Certified Professional Datacenter - v5 Virtualization
    Pearson VUE
    May, 2013
    - Nov, 2024
  • VMware Certified Professional 6.5 – Data Center Virtualization
    VMware
    Jan, 2019
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Manager, Support Operations
      • Mar 2018 - Present

    • Lead Systems Engineer
      • Feb 2016 - Mar 2018

      Earthlink IT Services purchased by Synoptek.

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Senior Infrastructure Architect
      • Jan 2014 - Feb 2016

      Provide strategic technical leadership in the design, planning, and implementation of all aspects of the core IT infrastructure throughout the EarthLink company. Server platforms include Intel based Microsoft Windows and Linux based systems (Dell and Cisco UCS) as well as SPARC based Oracle server infrastructure. Lead and participate in infrastructure strategy discussions and provide infrastructure design solutions/options, both for ongoing operations/optimization/consolidation and for project-specific system initiatives. Other duties include:• Design and provide Best Practices recommendations from a technical and operational level • Perform system and infrastructure analysis and assist with capacity planning for the enterprise and IT Services environments.• Draft and maintain design documentation for all equipment, processes, and procedures for the enterprise infrastructure. • Responsible for providing the specifications required for the procurement of storage hardware and software.• Enable full leverage of new technology, improving performance and ROI through better use and processes• Help drive and architect corporate wide consolidation solutions.• Help drive and architect the consolidation of numerous data centers taking into account all of the infrastructure corporate wide• Provide rack elevations (using Visio) for power, rack-wiring layouts for any changes implemented during consolidation and IT Services projects.• Work directly with Network Engineering to take into account Datacenter changes that are related to IT infrastructure from a networking perspective.• Drive design and architecture for the IT Services portion of the business, accounting for redundancy, performance and customer satisfaction.• Interfaces with the local system administrators when applicable to set up and maintain new systems.• Participate in system, application, acquisition or divestiture projects as needed.

    • Infrastructure Architect
      • Jan 2010 - Jan 2014

      formerly DeltacomProvide strategic technical leadership in the design, planning, and implementation of all aspects of the core IT infrastructure throughout the EarthLink company. Server platforms include Intel based Microsoft Windows and Linux based systems (Dell and Cisco UCS) as well as SPARC based Oracle server infrastructure. Lead and participate in infrastructure strategy discussions and provide infrastructure design solutions/options, both for ongoing operations/optimization/consolidation and for project-specific system initiatives. New and changing initiatives at EarthLink include Cloud Computing, Enterprise wide OSS consolidation, Enterprise Oracle consolidation and many others.

    • Telecommunications
    • 200 - 300 Employee
    • Senior Systems Engineer
      • Jan 2007 - Jan 2010

      Senior Systems Engineer over MS Windows and Unix systems (primarily Solaris)

    • System Administrator
      • Jan 2003 - Jan 2007

      System Administrator, specializing in administration of UNIX based systems (primarily Solaris). Primarily supporting Network Operation Center.

    • Senior Workstation Support Tech
      • Sep 1998 - Jan 2003

      client service support for company of 3000+ employeessupporting desktop and laptop hardware, as well as printers, operating system, and various software packages.

Education

  • Auburn University, College of Business
    Bachelor of Applied Science (BASc), Management Information Systems
    1994 - 1998
  • Auburn University

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