Toby Ruck Keene

Graduate Trainee at Klere Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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Credentials

  • Excel 2016 Expert: Interpreting Data for Insights
    Pitman Training Group Ltd.
    Jan, 2022
    - Nov, 2024

Experience

    • United Kingdom
    • Business Consulting and Services
    • 1 - 100 Employee
    • Graduate Trainee
      • Jan 2022 - Present

      I am currently undertaking research for the Delivering London programme. This aims to provide management support to an innovative initiative that will offer a green choice for parcel delivery and returns within the Capital. I am currently undertaking research for the Delivering London programme. This aims to provide management support to an innovative initiative that will offer a green choice for parcel delivery and returns within the Capital.

  • Flora Gardens Primary School
    • Hammersmith, England, United Kingdom
    • Teaching Assistant (and PE Supervisor)
      • Jul 2020 - Jul 2021

      Supporting and supervising children of all abilities aged 3-11 Covering for class teachers and preparing lesson material and plans for all subjects in the school curriculum Found Environment Club - a weekly after-school club developing environmental awareness One-to-one supervision with SEND (Special Educational Needs and Disabilities) children with learning difficulties Providing additional support for PE lessons, ensuring health and safety standards are met and challenging children to reach their full potential (physically and mentally) Behavioural management improvement and teaching children basic life skills

    • Hong Kong
    • Primary and Secondary Education
    • 100 - 200 Employee
    • EFL Instructor
      • Mar 2019 - Apr 2020

      The education and supervision of children aged 3 - 11. Working in a time-pressured environment with 1 hour classes; 30 hours of teaching per week with up to 9 students. Originating certain materials (such as crafts) and producing a consistent in-class report of student feedback together with teachers comments. Teaching a wide range of lessons from Phonics to Grammar & Writing; and also one-to-one private lessons. (Also teaching Chat Room, Trinity and Cambridge lessons). Helping the children develop their confidence in reading, writing and speaking English; and managing the classroom in a disciplined and structured manner.

    • United Kingdom
    • Primary and Secondary Education
    • Volunteer Staff
      • Jan 2019 - Feb 2019

      Volunteer primary school teaching assistant while undertaking my online TEFL course. Volunteer primary school teaching assistant while undertaking my online TEFL course.

    • Insurance market experience:
      • Nov 2017 - Aug 2018

      AXIS Capital: (3 month temporary role) Claims/Complaints coordinator – providing support for transferring files to Lloyd’s within the claims/complaints team and adhering to daily deadlines. Ensuring client information is relevant and up-to-date. Recording all client issues and being responsible for the complaints log and creating a root case analysis log. BMS Group: I spent time in 5 different divisions (which included shadowing brokers at Lloyd’s and being introduced to various underwriters across a range of classes): Cyber & Technology - using Microsoft Excel to present key definitions within the ‘cyber bible’ and supporting/adding to an upcoming powerpoint presentation meeting. Risk Solutions (Property) - completing a spreadsheet with signed slip data. Claims & Accounts - learning about the accounting processes and monitoring programmes and also how binding authorities are operated, including claims management. Global Reinsurance - learning about Marine reinsurance, particularly Cargo. Property & Casualty Reinsurance - understanding the effects on North American property (and in particular coastland property/buildings) from natural disasters e.g. Hurricane Irma, and how this impacts the market. MS Amlin - I spent a day with an assistant underwriter at Lloyd’s learning about North American Property Treaty Reinsurance. Eggar Forrester Insurance: Household Insurance Brokers - Learning how to analyse completed proposal forms prior to submission to underwriters. Castel Underwriting Agencies Ltd: Learning about bloodstock insurance, principally by participating in meetings in the market between underwriters and brokers. Markel International: Introduction to the insurance industry.

  • K2 Recruitment Ltd
    • Bicester Village
    • Luxury Brand Retail Assistant
      • Oct 2017 - Nov 2017

      Roles: Sales Assistant (Temporary) - Providing strong customer service and maintaining the image of high-class boutique shops. Customer Service Host - Responsiblity for the care and safe handling of customers’ shopping and ensuring all requests are responded to in a timely and professional manner. Driving Chauffeur - Escorting guests to and from the station or shopping mall. Roles: Sales Assistant (Temporary) - Providing strong customer service and maintaining the image of high-class boutique shops. Customer Service Host - Responsiblity for the care and safe handling of customers’ shopping and ensuring all requests are responded to in a timely and professional manner. Driving Chauffeur - Escorting guests to and from the station or shopping mall.

  • CTM
    • United Kingdom
    • Event Staff
      • Jun 2016 - Jul 2016

      Event Steward - responsible for customer satisfaction and enjoyment at prestigious public events including Henley Royal Regatta and Glastonbury Festival Event Steward - responsible for customer satisfaction and enjoyment at prestigious public events including Henley Royal Regatta and Glastonbury Festival

    • Work Experience
      • Jan 2016 - Jan 2016

      Lawyers (one week): Assisting commercial partners - registration of company documentation, evaluating meetings, comprehending essential legal terminology Lawyers (one week): Assisting commercial partners - registration of company documentation, evaluating meetings, comprehending essential legal terminology

    • United Kingdom
    • Travel Arrangements
    • 1 - 100 Employee
    • Camp Counselor
      • Jun 2015 - Aug 2015

      - lead co-ordinator and sports coach for the (40) eldest children aged 14-15 - supervision, responsibility, pastoral care and mentoring - dealing with challenging issues on a day-to-day basis. - collaborating with colleagues to ensure the smooth running of the camp. - lead co-ordinator and sports coach for the (40) eldest children aged 14-15 - supervision, responsibility, pastoral care and mentoring - dealing with challenging issues on a day-to-day basis. - collaborating with colleagues to ensure the smooth running of the camp.

  • Clarksons
    • City of London
    • Work Experience
      • Apr 2015 - Apr 2015

      Shipping (one week): Assistant – learning the components of global marine trade e.g. ship broking, cargo, insurance Shipping (one week): Assistant – learning the components of global marine trade e.g. ship broking, cargo, insurance

  • Alpine Elements
    • La Plagne, France
    • Chalet Host
      • 2013 - 2014

      - sole responsibility for a 12 person chalet including all hospitality and dietary requirements. - managing clients’ needs and logistics, ensuring consistently high standards. - sole responsibility for a 12 person chalet including all hospitality and dietary requirements. - managing clients’ needs and logistics, ensuring consistently high standards.

    • Work Experience
      • Sep 2013 - Sep 2013

      Stockbrokers (one week) : Trading and marketing, learning about how the stock market works. Stockbrokers (one week) : Trading and marketing, learning about how the stock market works.

    • Work Experience
      • Aug 2012 - Aug 2012

      Financial Public Relations (one week) : contacting restaurants and booking venues/dates for clients, collecting meals for crew, filing and organising employers’ details, studio work. Financial Public Relations (one week) : contacting restaurants and booking venues/dates for clients, collecting meals for crew, filing and organising employers’ details, studio work.

    • Assistant Teacher
      • Jan 2012 - Mar 2012

      Whilst at Radley College: Engaging disadvantaged (deaf) children to learn various activities and develop their own confidence and self-esteem. Whilst at Radley College: Engaging disadvantaged (deaf) children to learn various activities and develop their own confidence and self-esteem.

Education

  • Birkbeck, University of London
    Master of Science - MS, Environment and Sustainability
    2020 - 2021
  • The University of Manchester
    Bachelor's degree, Social Sciences
    2014 - 2017
  • Radley College
    High School
    2008 - 2013

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