Toby Maxwell

Customer Service Manager at Capital Tire, Inc.
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Contact Information
Location
Toledo, Ohio Metropolitan Area

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Experience

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Customer Service Manager
      • Jul 2021 - Present
    • United States
    • 1 - 100 Employee
    • Store Manger/Team Leader
      • Aug 2020 - Jul 2021

      I managed a full service automotive service center that specialized in driveability diagnostic testing and repair as well as complete under hood and under car repair I managed a full service automotive service center that specialized in driveability diagnostic testing and repair as well as complete under hood and under car repair

    • United States
    • Retail
    • 500 - 600 Employee
    • Store Manager
      • Sep 2015 - Aug 2020

      I managed a high volume full service automotive service center that specialized in tire replacement and alignments. We performed all aspects of automotive repair, I lead a team of 12 that included sales staff, alignment and service technicians and tire technicians. I managed all aspects of a high volume full service center that sold 1,000 tires per month. I was responsible for employee recruitment, training and retention. I was responsible for outside sales, inventory and store level HR responsibilities. Show less

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Service Manager
      • Sep 1999 - Sep 2015

      I managed all aspects of a high volume full service 12 bay Goodyear Tire and Auto center. I was responsible for greeting customers, establishing the service that best fit their needs, estimated all repairs, sourced all parts for repairs and interacted with our technicians to solve challenges. I managed all aspects of a high volume full service 12 bay Goodyear Tire and Auto center. I was responsible for greeting customers, establishing the service that best fit their needs, estimated all repairs, sourced all parts for repairs and interacted with our technicians to solve challenges.

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