Toby Mason
Director at IP Integration- Claim this Profile
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Bio
Experience
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IP Integration
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United Kingdom
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Telecommunications
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100 - 200 Employee
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Director
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Oct 2021 - Present
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Senior Consultant
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Jan 2015 - Mar 2022
Reading, United Kingdom IP Integration is a unified communications specialist, with specific expertise in contact centre, computer telephony integration and voice, data and video connectivity. As well as providing solutions from leading vendors such as Avaya and Microsoft, IP Integration’s software development division, CTI Labs, delivers a suite of software applications that provide additional functionality in the areas of intelligent call routing, call recording, business intelligence and self-service. In… Show more IP Integration is a unified communications specialist, with specific expertise in contact centre, computer telephony integration and voice, data and video connectivity. As well as providing solutions from leading vendors such as Avaya and Microsoft, IP Integration’s software development division, CTI Labs, delivers a suite of software applications that provide additional functionality in the areas of intelligent call routing, call recording, business intelligence and self-service. In addition to its technology portfolio, IP Integration has a Network Services division, providing fixed line and mobile voice and data connectivity. Our technology and connectivity offers are supported by our professional services capability which includes consultancy, integration and support, to ensure that our solutions meet business requirements, demonstrate a tangible return on investment and fully leverage all available technology.
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Senior Sales Consultant
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Jan 2012 - Dec 2014
Capita ITS CCT is an established IT & telecommunications solutions provider, best known for our Avaya expertise and a passion for delivering exceptional customer service on an international scale. In May 2011, we became part of the Capita Group Plc, the UK's leading provider of BPO and integrated professional support service solutions. As far as our commitment to our customers is concerned, it is very much “business as usual” and we will continue to provide the high quality products and services… Show more CCT is an established IT & telecommunications solutions provider, best known for our Avaya expertise and a passion for delivering exceptional customer service on an international scale. In May 2011, we became part of the Capita Group Plc, the UK's leading provider of BPO and integrated professional support service solutions. As far as our commitment to our customers is concerned, it is very much “business as usual” and we will continue to provide the high quality products and services for which we are known. CCT specialises in the design, implementation and support of sophisticated, intelligent communications environments – combining expert knowledge with vast years of experience to produce solutions that accurately fit your business requirements. Founded in 1997, rapid growth now sees us as one of the leading Avaya Platinum Experts in the UK and we deliver infrastructure support services to more than 1000 sites globally. We have also been responsible for the delivery of some of the largest contact centre solution implementations. Show less
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Central Telecom
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Telecommunications
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1 - 100 Employee
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Senior New Business Consultant
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Jan 2000 - Dec 2011
Birmingham, United Kingdom
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Education
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Bristol University
2:1, Business Studies