Experience

Design Integration Ltd

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Service Manager

  • Nov 2022 - Present

  Service department manager for a leading audiovisual systems integrator. Service department manager for a leading audiovisual systems integrator.



Crossover

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Technical Sales and Support

  • Feb 2016 - Nov 2022

  Part of the senior management team, my responsibilities within Crossover included managing and delivering technical support, AV systems commissioning, site and project management, technical sales and site surveys, staff mentoring and end-user training. Part of the senior management team, my responsibilities within Crossover included managing and delivering technical support, AV systems commissioning, site and project management, technical sales and site surveys, staff mentoring and end-user training.



Avid

• United States
• Software Development
• 700 & Above Employee

• Technical Support Engineer

  • Sep 2011 - Feb 2016

  Technical support for Avid's audio products, including Pro Tools and Euphonix software/hardware, control surfaces and mixing consoles. Training, supervision and mentoring for an extended technical support team. Responsible for copy protection and software licensing issues (EMEA region). Technical support for Avid's audio products, including Pro Tools and Euphonix software/hardware, control surfaces and mixing consoles. Training, supervision and mentoring for an extended technical support team. Responsible for copy protection and software licensing issues (EMEA region).



HARMAN International

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Sales Associate

  • Oct 2010 - Sep 2011

  Sales order administration and logistics for Harman's Professional Audio brands (AKG, JBL, Soundcraft, Crown, Digi-Tech, Lexicon, BSS and dbx). Supporting sales and distributors in the Middle East, Africa and Far Eastern Europe. Sales order administration and logistics for Harman's Professional Audio brands (AKG, JBL, Soundcraft, Crown, Digi-Tech, Lexicon, BSS and dbx). Supporting sales and distributors in the Middle East, Africa and Far Eastern Europe.



Community Foods Ltd

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Logistics Assistant / Sales Admin

  • Oct 2009 - Oct 2010

  Logistics and shipping imports administrator for the UK’s largest organic food wholesaler. Sales Administrator for FairDeal Trading - ethical products brand. Logistics and shipping imports administrator for the UK’s largest organic food wholesaler. Sales Administrator for FairDeal Trading - ethical products brand.



Tyco

• Ireland
• Security and Investigations
• 700 & Above Employee

• Project Coordinator

  • Oct 2008 - Sep 2009

  Project coordination, production control and logistics for the 'Spector Lumenex' brand which manufactures public address/general alarm audio systems and electronic safety equipment for industrial applications. Project coordination, production control and logistics for the 'Spector Lumenex' brand which manufactures public address/general alarm audio systems and electronic safety equipment for industrial applications.



The Nottingham Community Foundation

• Nottingham

• Teacher - Music Technology (Mastering)

  • Nov 2007 - Aug 2009

  Teaching music/audio mastering. Awarded a grant of £1,000 to independently select and empower young, local and educationally disadvantaged students. Teaching music/audio mastering. Awarded a grant of £1,000 to independently select and empower young, local and educationally disadvantaged students.



Dealmaker / Electric Mayhem / Confetti / Sirkus / Stuckonaname Studios

• Nottingham

• Studio Recording Engineer

  • 2005 - 2008

  Recording and Mix Engineer, Audio Editing, Assistant Engineering Recording and Mix Engineer, Audio Editing, Assistant Engineering



Camouflage Events

• Nottingham

• Sound Engineer / DJ / Promoter

  • 2004 - 2007

  Promoting and production for live underground Hip-Hop and Dance events Promoting and production for live underground Hip-Hop and Dance events