Experience

Golfbreaks

• United Kingdom
• Travel Arrangements
• 100 - 200 Employee

• European travel consultant

  • Sep 2022 - Present



SWINLEY FOREST GOLF CLUB LIMITED

• Travel Arrangements
• 1 - 100 Employee

• Bar Staff

  • May 2021 - Sep 2022



accesso

• United States
• IT Services and IT Consulting
• 400 - 500 Employee

• Product Support Specialist

  • Nov 2019 - Mar 2020

  Involved in supporting both our Operations team with tasks such as repairing hardware, shipping parts and installing new systems on site, and our development team with tasks such as HTML/CSS editing, rolling out changes via GitHub and testing new hardware/software ready to be sent to parks. Notable achievement was the successful installation of a new queueing system in two German theme parks, manually configuring/installing LoRa base stations, connecting and routing cable to park infastructure and testing the system. Show less

• In-Park Supervisor

  • Jun 2019 - Nov 2019

  Responsible for day-to-day operations of Q-Bot at Legoland Windsor Resort, briefing and supporting a front line team of 7-12 staff in sales and customer support.



LEGOLAND Windsor Resort

• United Kingdom
• Travel Arrangements
• 200 - 300 Employee

• Team Leader

  • Feb 2015 - Mar 2018

  Over 3 years I was responsible for a team of between 30-60 part time/full time front line team members on a day-to-day basis. My role comprised of briefing and motivating the team, carrying out safety spot checks and creating day plans to ensure the efficient and safe operation of 7-10 rides and attractions. My role also allowed me to manage poor performance, and conduct annual PDPs with our seasonal staff in order to promote good performance and try to assist with the negative performance. A notable achievement was being given the responsibility of Rides & Attractions duty manager, overseeing the entire department on a few days every month, with responsibility for 52 rides & attractions park wide, and dealing with health and safety issues, various guest complaints and supporting a team of up to 8 team leaders throughout a day's operation. Show less