TOBA OLUGOSI

Manager, Client Relations - Executive Programmes at Lagos Business School, Pan-Atlantic University
  • Claim this Profile
Contact Information
Location
Lagos State, Nigeria, NG
Languages
  • English -
  • French -

Topline Score

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 9 ratings
  • (9)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

You need to have a working account to view this content. Click here to join now
Temitope (Topsy) Adegun, CAMS, CFCS, CBP, CRC, CCI

Toba has a great personality, and is easy to work with. He gives his best to all he does. I experienced how he passionately helped several people in his community to secure jobs through sharing, coaching and guiding. I 100% recommend him for any role you're considering him for.

Zainab Folawiyo

Toba is an outstanding team lead with a knack for sales and customer relationship management. I worked with Toba for almost a year and he is an excellent salesperson. He’s got a great humor, you can always trust Toba to get the job done and motivate staff/team in time of need. He is a great asset

Jesse Ndukwe

He accurately matches talents with organisation based on his vast experiences and people skills. Toba understands his craft and is quite knowledgeable.

0

/5.0
/ Based on 0 ratings
  • (0)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

No reviews to display There are currently no reviews available.
You need to have a working account to view this content. Click here to join now

Credentials

  • Emotional Intelligence
    Lagos Business School, Pan-Atlantic University
    Feb, 2023
    - Sep, 2024
  • Storytelling and influencing: Communicate with impact
    Macquarie University
    Jan, 2023
    - Sep, 2024
  • Standard Eng./West. Certification
    EF Standard English Test (EF SET)
    Mar, 2022
    - Sep, 2024
  • Be a Better Manager by Motivating Your Team
    LinkedIn
    Jan, 2022
    - Sep, 2024
  • Managing Partnerships and Strategic Alliances
    Lagos Business School, Pan-Atlantic University
    Oct, 2021
    - Sep, 2024
  • Professional Diploma in Digital Marketing Certification
    Premium Digital Marketing Academy
    Sep, 2020
    - Sep, 2024
  • Skill Acquisition and Empowerment Development
    -
    Mar, 2012
    - Sep, 2024
  • Google Workspace Sales Credential
    Google
    Jun, 2023
    - Sep, 2024

Experience

    • Nigeria
    • Education Administration Programs
    • 300 - 400 Employee
    • Manager, Client Relations - Executive Programmes
      • Apr 2021 - Present

      • Ensures clients are satisfied through after-sales care, as well as gaining and using feedback • Identifies and prospects potential new companies or individuals to engage as clients • Increases revenue and expanded customer base by upselling and cross-selling. • Research industry trends and provides advice to colleagues about client strategy or new sales opportunities • Gives presentations to clients about products or services • Acts as point of contact for complaints and escalating issues as appropriate • Ensures that the terms of a contract are adhered to by both my employer and clients • Understands and helps to meet the targets and aims of the client. • Attends conferences, meetings, and industry events. • Develops quotes and proposals for clients. • Pitch proposals to existing and new clients • Conducts diagnostic research on various industry sectors and potential clients to proffer various suitable learning and development solutions Show less

    • Head of Talent Acquisition
      • Apr 2018 - Present

      • Leads other recruiters in the implementation of Xenon Careers Talent Sourcing and employee referral programs. • Designs and implements Employee Engagement programs aimed at retaining the talents and encourage them to be brand ambassadors. • Evaluates and provides reports regarding the effectiveness of talent strategies. • Organizes free webinars to optimize talent capacities • Develops training programs targeted at aligning talent management with organizational goals. • Works with clients to assess development needs, perform gap analysis, design and lead programs that build people management and leadership skills and capabilities. • Ensure that project/department milestones/goals are met and adhere to approved budgets • Use Client Relationship Management (CRM) software to keep track of communication with clients and decision-makers for client opportunities • Perform analysis of hiring needs and provide employee hiring forecast (succession planning framework) • Implement full cycle recruiting, sourcing, and value proposition. • Ensure talents are aligned to the organizational culture and required behavior to achieve annual quarter and annual goals. Show less

    • Glass, Ceramics and Concrete Manufacturing
    • 1 - 100 Employee
    • Head Business Development /Talent Acquisition Lead at Vantage Consulting
      • Jul 2019 - Apr 2021

      •Contacting potential clients to establish rapport and arrange meetings. •Planning and overseeing new marketing initiatives. •Researching organizations and individuals to find new opportunities. •Increasing the value of current customers while attracting new ones. •Finding and developing new markets and improving sales. •Attending conferences, meetings, and industry events. •Developing quotes and proposals for clients. •Developing goals for the development team and business growth and ensuring they are met. •Training personnel and helping team members develop their skills. •Develops and implements processes & procedures to support the sales strategies, aligned within business units. •Creating training programmes that are aligned with the organisation’s objectives and having a strong understanding of what these are. •Acting as the go to within the business for anyone with questions or queries regarding training and development plans •Working closely with various leaders across the organisation and having a full understanding of their units and training requirements •Embracing different styles of training techniques, including e-learning, tutorial sessions or coaching •Having an awareness of the allocated budget and an ability to find solutions in order to implement the required training •Building relationships with 3rd party training providers •Managing the development of the HR team from a training perspective •Designing staple curriculums for all employees (i.e. values) Show less

    • United Kingdom
    • Education Administration Programs
    • 1 - 100 Employee
    • Business Development Executive/Facility Manager
      • Apr 2016 - Jun 2019

      •Prospects clients from all industries on Local, International and bespoke trainings for Junior, Middle level and Top management staffs. •Establishing customer needs and selling products accordingly.•Generating business leads and following up on sales opportunities.•Cold calling potential customers and building relationships.•Working to meet monthly and quarterly sales targets and KPI’s.•Arranging meetings with clients and carrying out product demonstrations.•Following up swiftly on sales enquiries and sending out information.•Researching the market and identifying potential target customers.•Apt usage of professional platforms in getting details of leads •Coordinating and making arrangements for official travels/trips•Confirmation of payment for receivables from all clients and update of payment schedules.•Conducts regular and periodic Internal Auditing to ensure viable systems are put in place for excellent service delivery•Oversees facility management making sure workplace meets the needs of employees by managing all of the required services•Oversees course coordination quality check before, during, and after training•Manages clients effectively and close deals•Conducts Health and Safety quality check and quarterly fire drills•Manages post both outgoing and incoming•Effective presentation and tender bids•Provides technical supports by monitoring and maintaining the computer systems and networks within the office and ensures delegates are provided with internet connections. •Assisted in staff recruitment by conducting job interviews for support executives. •Developed strategy to promote resale and enhance getting referrals from our clients.•Update facilitators on additional details and interest of delegates to ensure delegates get real value for their money.•Facilitates maintenance of office gadgets and purchase of needed materials. Show less

    • Support Executive
      • Jun 2015 - Apr 2016

      •Management of web/telephone and email based enquiries, allocating where possible, to the relevant Business Development team members.•Managing telephone and email-based enquiries.•Contacting potential clients via email or phone to establish rapport and set up meetings.•Planning and overseeing new marketing initiatives.•Developing a network of valid contacts that facilitates the operations of Business Development Team. •Identifying new sales leads.•Securing fruitful relationship with new clients. Show less

    • Client Relations Officer/Laboratory Scientist
      • May 2013 - Oct 2013

      • Attended to new clients to ascertain their areas of need and relate this to the Lab Technician • Engaged clients after and before service to raise their confidence level of the value we offer • Participated in street to street sensitization of clients on the service we provide • Participated in time to time clients visit for the purpose of gaining new businesses • Collected specimens and performed simple tests under supervision • Facilitated sessions during our in-house health talk sessions for clients and intending clients • Also performed routine technical and clerical functions • Operated simple lab equipment • Utilized, maintained and cleaned laboratory equipment • Prepared solutions, labels tubes and specimen containers • Participated in activities such as Marketing, Sales, Client visit and Workshops so as to increase client base of the Laboratory • Participated in researched health presentations Show less

Education

  • Lagos Business School, Pan-Atlantic University
    Management Acceleration Programme, Business Administration and Management, General
    2023 - 2023
  • Federal University of Technology Akure
    Bachelor’s Degree, Biochemistry
    2009 - 2014

Community

You need to have a working account to view this content. Click here to join now