Experience

Hegemon Group International

• Financial Services
• 100 - 200 Employee

• Financial Educator

  • May 2021 - Present



The Mansions at Alpharetta

• Sales & Marketing Director

  • Dec 2021 - Aug 2023



Salude: Art of Recovery

• Business Office Specialist

  • Jan 2021 - Oct 2021



Heritage Of Sandy Plains

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director of Community Relations

  • Oct 2019 - Sep 2020

  Develop relationships to achieve and maintain occupancy at or above census levels. Utilize consultative skills to determine wants and needs to prospective residents while communicating features and benefits for 72-unit Assisted Living and Memory Care community. Lead community tours and/or virtually. Coordinate move-in / move-out process ensuring a smooth transition. Serve as liaison between resident families, residents and operations and clinical department. Devised sales tactics to convert leads to move-ins. Developed and managed the day-to-day sales and marketing plans within the community. Offered feedback to executive-level management on the effectiveness of strategy selling programs and incentives. Maintain relationships with local healthcare professionals, referral sources and senior communities to maintain referral pipeline. Utilize Sherpa (CRM) to maintain accurate, current and thorough contact list. Designed marketing materials resulting in increased foot traffic into the facility. Utilize all aspects of social media marketing to generate positive attention to the community. Quick response for alternative Marketing due to COVID-19 pandemic. Averaged 2-3 move-ins a month. Show less



Belmont Village Senior Living

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Community Relations Associate

  • Jun 2016 - Jun 2020

  Assisted the Sales Director with day-to-day tactics to promote new and existing leads in to move-ins.Utilize Sensys (CRM) to cold calling new prospects, assist moving the processes along with existing leads in the database; preparing and processing all documentations for move-in into a 78-unit Independent Living, Assisted Living and Memory Care community.Recipient of President’s Club Award for 18 months - record breaking success with 100% occupancy.Received Employee of the Month award. Show less

• Personal Assistant Liasion

  • Mar 2016 - Jun 2016

  Provide hourly support, opportunities and preserve patient dignity. Assist with activities of daily living including helping with meals, transferring using assisting devices, bathing, dressing and grooming. Provide basic clerical assistance. Adhered to safety guidelines; completed monthly and quarterly Patient Safety Training Program and Dementia Training.

• Concierge

  • Mar 2015 - Apr 2016

  Provide full range administrative support to the Executive Director, Human Resource Generalist, Nursing Coordinator, Sales/Marketing Director and Activities Coordinator. Handle responsibilities of answering and screening all incoming calls in a courteous and professional manner. Route calls, messages, faxes and perform other clerical tasks. Provide basic information and tours of the services senior living offers to perspective residents and forward admission inquiries to the sales/marketing director. Support all staff with good health and safety practices within Belmont Village standards. Actively participate in monthly health and safety training and preventive activities. Show less



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Lead Teller - Operation Specialist

  • Oct 2009 - May 2015

  Assist the Branch Manager and oversee the entire branch in the absence of the Branch Manager. Ensure satisfactory audit ratings and manage critical operational duties to minimize risks and losses while strengthen controls under the guidelines of Chase's Policies and Procedures. Maintain exceptional and professional customer interaction and service. Manage and schedule employee staffing for the entire branch. Organize, order, stock and maintain supplies for the teller, banker, manager and partners. Develop and process monthly/quarterly Cashbox, Vault and ATM audits. Supervise, train, coach and develop all tellers. Answer, screen, route incoming and calls and manage e-mail. Draft, prepare and scan documents, flyers and presentation. Perform notary duty for existing and non-customers. Show less