Tajhma Bromell, BRMP

Manager IT Business Relationship Management at Serta Simmons Bedding, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Lawrenceville, Georgia, United States, US
Languages
  • English -

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David B. Twilley

Tajhma is one of the strongest business analysts that I have ever worked with. She possesses a great combination of communication and organizational skills ideal for a business analyst. With a sharp eye for detail and an over-achiever mentality, Tajhma definitely exceeds in every area and is great to work with.

Reginna Stringfellow

I had the pleasure of working with Tajhma on two high profile IT projects at The Coca-Cola Company. She is dedicated and has great attention to detail. She works well as part of a team and is also motivated and able to self-direct as appropriate. Her leadership skills assisted the team with staying on track which played a major role on the success of the overall projects. I would highly recommend her and would welcome the opportunity to work with her again.

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Credentials

  • Business Relationship Management Professional (BRMP®)
    APMG International
    Oct, 2018
    - Nov, 2024
  • Loss Prevention Qualified
    Loss Prevention

Experience

    • United States
    • Manufacturing
    • 700 & Above Employee
    • Manager IT Business Relationship Management
      • Sep 2020 - Present

      Our mission is simple – to give consumers the sleep they need to live the lives they want. We are the world’s #1 mattress company with winning and iconic brands – Serta and Simmons – and robust marketing, sales and operational capabilities. We offer career opportunities across all of our locations, including Serta headquarters in Hoffman Estates, Illinois, Simmons headquarters in Atlanta, and the Serta Simmons Bedding Corporate Center and Shared Services Center in Atlanta. Serta Simmons Bedding also operates more than 30 manufacturing facilities across the U.S., Canada and Puerto Rico.• Mentors and Leads the team of IT Business Analysts through the RPM process into all projects• Provides oversight of all deliverables and time tables for the Inception and Elaboration process with the IT Business Analysts• Ensures the business analyst team is meeting all standards, following all processes, and providing quality deliverables available to project teams • Acts as primary liaison between the business and IT and is responsible for leading the collection of business requirements, solution design, and business case(s). Strong ability to interact with technical, functional and business teams • Advanced BA skills with Integrations and Conversion experience (Requirements Gathering, Functional Design, Data Analysis, Data Mappings, Data Validations, Testing)• Ensures all IT standards are followed including following all system security rules and functions, all programming structure rules and system design techniques, all system documentation and project status update reporting. Must conform to company SDLC procedures. Reports any problems or concerns to IT management • Experience writing functional requirement specifications, writing use cases, test plans and cases• Works with developers to realize the specifications presented• Maintains knowledge of current trends in the field; and attends appropriate training programs to remain current with skills

    • Senior Business Analyst
      • Mar 2017 - Sep 2020

      Our mission is simple – to give consumers the sleep they need to live the lives they want. We are the world’s #1 mattress company with winning and iconic brands – Serta and Simmons – and robust marketing, sales and operational capabilities. We offer career opportunities across all of our locations, including Serta headquarters in Hoffman Estates, Illinois, Simmons headquarters in Atlanta, and the Serta Simmons Bedding Corporate Center and Shared Services Center in Atlanta. Serta Simmons Bedding also operates more than 30 manufacturing facilities across the U.S., Canada and Puerto Rico.

    • IT Business Analyst (Contractor)
      • Dec 2016 - Mar 2017

      Our mission is simple – to give consumers the sleep they need to live the lives they want. We are the world’s #1 mattress company with winning and iconic brands – Serta and Simmons – and robust marketing, sales and operational capabilities. We offer career opportunities across all of our locations, including Serta headquarters in Hoffman Estates, Illinois, Simmons headquarters in Atlanta, and the Serta Simmons Bedding Corporate Center and Shared Services Center in Atlanta. Serta Simmons Bedding also operates more than 30 manufacturing facilities across the U.S., Canada and Puerto Rico.

    • Germany
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Sr. Business Analyst/Technical Writer - Consultant
      • Jun 2015 - Jun 2016

      MERIAL, A Sanofi Company - Duluth, GAA World-leading, innovation-driven animal health company, providing a comprehensive range of products to enhance the health, well-being and performance of a wide range of animalsCoordinated with multiple project teams to critique functional and technical requirements and specifications for the development of the Merial R&D Knowledge Information Management System (KIMS) platform, GxP Content Management System, which comprised of the combination of SharePoint 2013, Documentum D2 and Google Search technologies. Coordinating efforts between System Owner, Information Systems Team - locally and Internationally, Core Project Team and impacted functional areas to verify requirements, identify and report project risks. Complete preliminary work: Ensure project deliverables are completed per team, report subteam progress to Core Project team, publish minutes. Compose and present project presentations and documentation to System Owner, Core Team and Administrators Set up training for KIMS platform for all users and administrators of the systemServe as Test Manager for the Content Management System Testing prior to Implementation: compose test strategy and use cases, lead validation compliance, organize and manage test schedules, test script composition and executionAccomplishments include finalizing secondary User and Business requirement reviews for the development of the User, Functional and Design, Detail Design, software development, platform and applications testing and validation phases of the project. Created use case documentation, On boarded functional administrators to the project team, Managed training and Testing for the functional administrators of the KIMS platform system. Provide risk assessment to project team, Conducted analysis and proposed solutions on system issues. The R&D KIMS system is conservatively estimated to gain 120,000 hours in value (16.5% for 350 employees) per year.

    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Business Analyst - Consultant
      • May 2013 - May 2015

      THE COCA-COLA COMPANY- Atlanta, GAGlobal Information Technology department of a multinational beverage corporationBusiness Analyst (Project Manager) - Consultant, May 2013 to May 2015Project Manager for CCIS and CCSN Integration August 2014 - May 2015Requirements gathering: Coordinated requirements sessions with CCIS Business Owner, CCSN Business Owner, Fruition – Vendor managing all modifications to the Coca-Cola Service Now application and Coordinate changes to requirements. Vendor management – SOW accountability, Change Order accountability, Scope accountability and Budget accountability. Manage Project – Project Plan, Testing Plan: Integration, Regression and User Acceptance, Communications plan, engage project management with project sponsors, SOW accountability, Change Order accountability, Communications plan, Coordinate changes to requirements, risk assessment and analysis, Issues resolution manager, Manage resources and tasks required to automate the provisioning of users requesting access to the Coca-Cola Company applications and systems. Coordinate work between the technical teams of Fruition and CA IDM, CCSN provisioning with the Coca-Cola Identity Store that houses all corporate employee accounts. Track task assignment and completion.

    • Business Analyst - Consultant
      • May 2013 - Aug 2014

      CCIS Implementation Project 2013 - 2014 Requirements Gathering: Coordinated requirements sessions with HR business process owners, Talent Acquisitions, CCIS Technical Team, Global Community Administrative Team and CCIS Project Leadership, Documented HR requirements for the automated provisioning via SAP HR P18 system to CCIS, Documented Business Requirements Report: Captured requirements in BRR, coordinated BRR review sessions, maintained modifications of requirements. Test Lead: Documented UAT plan and schedule, Coordinated test plan for Integration and Performance with iGATE resource, Coordinated User Acceptance Test Groups: HR, iGATE and GCA, documented test results. Subject Matter Expert for SAP functionality: Identified SAP user attributes to request from SAP HR P18 system, coordinated with SAP HR architect to strategize data mapping between CCIS and SAP HR P18 system. Build: Use and UAT cases, UAT test plan in SharePoint. Other responsibilities: attended TCCC PMO training on requirements gathering and design, Issues resolution manager, Completed requirements for the functions of: MIIS, Lotus Notes AD and SUN IDM.

    • Business Analyst Contract
      • Oct 2013 - Mar 2014

      SiteMinder Upgrade Project 2013 - 2014Coordinated with SAP and Non SAP Application owners to identify all SiteMinder impacted applications: identify application links (urls), owners and impacted users As Defect Manager for the SAP Technical programs: Completed risk assessments, provided support, tracked issues, coordinated the resolution of defects between end user and technical resources, drafted use and test cases, Drafted and implemented test strategy on SharePoint site, provided documentation and training materials for Defect Testing for the SAP technical community, Analysis of Duplicate users: Followed up via phone and/or email for all impacted users to determine which account would be removed, Identified applications impacted my multiple ID users, identified what applications they are utilizing and the level of difficulty in migrating these users to that particular application, documented risk assessments.

    • United States
    • Retail
    • 700 & Above Employee
    • Business Analyst
      • Oct 2007 - Mar 2012

      • Excelled as project manager for over 65 physical security system installations for distribution centers through the Asset Protection Supply Chain and Construction and Engineering teams: identified scope and business requirements, communicated risk assessments, executed test requirements, maintained communication with field team, resolved issues and delivered on time projects within designated budgets• Served as overseer for all physical security system vendors: Security Guard, CCTV, Gates, Burglar and Fire Alarm Systems utilized in the Distribution Centers: maintained overall fiscal budgets and managed to resolution all issues escalated by field teams • Partnered with Building Services, Asset Protection Store Side and Construction and Engineering teams to provide on time field support, maintenance and repair of all physical security systems, and contract addendums for physical security vendors• Developed and implemented physical security policies and procedures to the Distribution Centers based off of site walk assessments and areas of vulnerability sited by field team• Researched all physical security related requests submitted by Asset Protection Supply Chain management and provided recommendations based on findings• Trained newly hired Regional and Asset Protection management on field physical security responsibilities; District Operation and Loss Prevention managers on executing interrogation and interviewing techniques for internal theft• Won the 2009 Building Community Award, served as Project Lead for Asset Protection team community service Park rebuild in partnership with Park Pride

    • Business Analyst
      • Jan 2007 - Jun 2007

      Developed and documented business analysts' standard guidelines and policies for all IT projects.Re-engineered Total Inventory Book Advertisement process which included gathering business requirements, documenting current and future state process Led and performed a Quality Assurance Assessment for ERP systems which included an impact analysis, cost benefit analysis, risk and assumption analysis and recommendation. Final recommendation to upgrade internal ERP system was accepted and implemented.Served as Project Lead on Benergy Integration Project: provided analysis, led user acceptance testing, performed issue resolution, developed end-user documentation and provided training.

    • United States
    • Paper and Forest Product Manufacturing
    • 700 & Above Employee
    • Business Support Analyst
      • Oct 2003 - Mar 2006

      Supported 4000+ users of the Consumer Products SAP application to include the order and material management, production planning, financials, transportation, advanced planning & optimization and shipping modules via clarify case management related to issue resolution and account management.Created and maintained instructional and technical job aides and account templates used by customers and team members for SAP.Served as Clarify workgroup coordinator; conducted new user training, communicated account management and modifications for Clarify database to Solution Center for several departments.Completed configuration within the SAP database for the order and material management, production planning, financials, transportation, advanced planning & optimization and shipping modules.Managed the project that integrated SAP account management for the Consumer Products Group and Human Resources systems to the Solution Center Account Management Team.Documented training procedures for SAP account management transition; prepared SAP account request form and multiple user spreadsheets.Assessed the needs of the customers and prioritized workload and issue resolution to their satisfaction.Designated Project Lead for Sarbanes-Oxley compliance; Researched, documented and addressed process for internal and external audit discrepancies; Represented the team in all audit meetings and discussions. Project work led to 100% compliance.Assigned Project Lead for SAP Mill Migrations; security liaison for new user accounts; controller's resource; attended meetings to communicate impacts and timelines. Ensured documentation was updated in the EGAIN database for the Solution Center Initial Response Team to be fully equipped to provide first level support.

    • Business Technologist
      • Jul 2001 - Oct 2003

      Trained payroll processors and Level 1 Production Support Team of the Human Resources Service Center. Provided production support, analysis and consulting services to the Human Resources Service Center, advising end users after hours as well as during the workday. Employed Clarify CRM efrontoffice 11.5 and Insite Change Management Tool as a form of tracking production support cases and supporting promote to production model. Led and completed Evidence of Insurability clean-up project for Benefits Project Team which resulted in the prevention of legal ramifications for the company due to unsecured long-term disability and life insurance via the use of Microsoft Access with specialized reports. Organized setup of report distribution upon request for dazel output distributor (DoD).

    • Senior Programmer Analyst
      • Apr 1997 - Jul 2001

      Accomplished member of the Human Resource Integrated Technology (HRIT) Project team that implemented and completed the 18,000 salaried employee conversion and 47,000 hourly employee conversions which resulted in a cost savings of millions of dollars. Developed, implemented, tested and maintained various benefits programs in various areas including medical, dental and prescription benefits, COBRA benefits, 401K Demographics and Deductions benefits, Non-Discrimination testing programs and reports to support business process. Determined and modified payroll programs and processes such as Special Pay Wrapper, Special Pay Upload, and Performance Upload to improve business process flow. Provided production support for the Human Resources Service Center as an on-call Advanced Business Application Programming (ABAP) developer to address technical and consulting needs. Wrote UNIX scripts to prepare program files for transmission and to serve our customers. Utilized UNIX operating system to transmit program files to their respective vendors which ensured prompt processing and correction of problems. Participated in the modifications, testing and support for the SAP R/3 4.6 upgrade project. Initiated MAESTRO scheduling to maintain and build schedules for the various processes maintained by the ABAP Development group which ensured day-to-day operations for the Human Resources Service Center. Built test scripts for creation or maintenance of ABAP programs to ensure accuracy and customer satisfaction. Created and maintained technical specifications based on the requirements gathered from the business technologist which signified attention to detail. Participated and performed code reviews for peers to assist in process improvements and quality assurance.

    • HR Project Coordinator
      • Dec 1995 - Apr 1997

      Provided project management support to senior managers by inputting data into the project work plan and maintained reports on the ABT project workbench system. Rendered administrative support to the senior manager of the department; assisted other managers, team leads and administrative support team members with various administrative tasks. Coordinated meetings between project management and executive leaders of the company. Placed minutes in Lotus Notes. Analyzed and reconciled consultants' invoices, reporting any inconsistencies.

Education

  • Bentley College
    Bachelor of Science, Management
    1988 - 1992
  • James Hillhouse High School
    High School Diploma, General Education
    1984 - 1988

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