Tlhalefang Mokoena

Human Resources Assistant at PSA SIGNS
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Location
Centurion, Gauteng, South Africa, ZA

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Experience

    • South Africa
    • Construction
    • 1 - 100 Employee
    • Human Resources Assistant
      • Apr 2019 - Present

      ● Assist with VIP Payroll ensuring that people get paid on time. ● Communicate monthly payroll deadlines to different departments. ● Independently coordinate with all departments to retrieve payroll data required for the monthly processing process. ● Assist in processing payroll for all employees in the company. ● Capturing of employee’s overtimes for the month. ● Collect, verify, and process all variable employee information : unpaid, acknowledgement of debts, garnishee orders, transport fees, allowances/incentives, bonus amounts, performance bonus amounts, bonus amounts, travel reimbursements, leave, sick leave, category changes, demotions/promotions and salary adjustments. ● Assisting with month end submissions such as UIF, MIBFA and Medical aids. ● Perform annual payroll audit. ● Pull and save all audit reports required for the payroll audit conducted. ● Provide all supporting documents for selected audited items. ● Investigate and resolve payroll discrepancies identified. ● Termination of employees on payroll. ● All closing calculations relating to relevant employee’s including: adjusted salary, leave payout, transport fees and notice pay. ● Liaise with 3rd parties for medical aid and provident fund terminations. ● Issue UIF documents and other statutory documentation needed. ● Manage Maternity sheets, including all calculations and required forms for UIF submissions. ● Offer employment contracts to new employees. ● Manage induction and on-boarding process. ● Perform orientations and update record of new staff. ● Assist with the planning and setup of staff training sessions. ● Advertise employment opportunities internally and externally. ● Shortlist successful candidates for possible interviews. ● Performing selection processes and reference checks. ● Schedule and co-ordinate interviews. ● Assist with performance management procedures. ● Updating employees’ job description according to new implementations put in place. Show less

    • Front line administrator
      • Feb 2018 - Apr 2019

      ● Dispatch field technicians to site to recover generator or deploy generator on site that have towers without network. ● Provide information to field technicians on sites that they are required to go to. ● Arrange and coordinate access for the technicians prior to arrival to site. ● Update the faults of the work they have done on site on Excel spreadsheet. ● Coordinate between Rain technical team and Fefelethu team. ● Update Rain about the progress on faults under our queue. ● Compile weekly reports on faults and email them to Rain. ● Update the ticketing tools on the Zendesk ticket system about all the faults that the technicians find. ● Contact ATC and confirm power on their sites. In order for the team to be informed on whether the affected site is running on Fibre or Rain Microwave. In that way the team is informed on which specific problem to concentrate on. ● Escalate matters to DFA when the team have tested patch leads and SFP but DFA port still continues to be down. ● Perform Stock count weekly and place an order for stock for the team at the Rain warehouse. Show less

    • Serbia
    • Software Development
    • 1 - 100 Employee
    • Call Center Agent
      • Jan 2015 - Feb 2018

      ● Respond to incoming and outgoing calls from the dialler System. ● Administrate debit order, cash payment and defaults accounts for ABSA, Nedbank, Capitec and Standard Bank. ● Advice and arrange settlement letters for clients who are in areas telephonically. ● Assist client to make payment arrangements. Handling of client’s enquiries. ● Calculate settlement discount for default clients. Advice default clients about legal interest on their accounts. ● Make use of NAEDO system to track debtor’s accounts. ● Verify account information on SEP system. Capture debit orders on the Prodiis VTS system. Capture cash payment details on the system. Update employment details of debtors. ● Protect client’s information to avoid fraud. ● Filing records of debtors. ● Compile daily weekly and monthly statistics. Show less

Education

  • University of South Africa/Universiteit van Suid-Afrika
    Honors degree in psychological counseling, Human science
    2021 - 2023
  • University of South Africa/Universiteit van Suid-Afrika
    Bachelors degree in psychological counseling, Human science
    2017 - 2020

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