TK Tsai
Design Quality Assurance Manager at Moxa- Claim this Profile
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Bio
Credentials
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Project Management Professional-PMP
-Feb, 2010- Oct, 2024
Experience
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Moxa
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Business Consulting and Services
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1 - 100 Employee
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Design Quality Assurance Manager
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Jun 2020 - Present
* Work out the strategy to enhance the efficiency about verifying the design quality during product development stage * Develop professional DQA lab and keep enhancing the talent skill* lead Customer QPM to handle critical customer complaint quality issue
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Customer Support Manager & Head of Repairing department
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Jul 2016 - Jun 2020
3 years experience in handling critical issues to enhance customer's satisfaction regarding the service and quality.1.5 years experience in managing the repairing departments to enhance the repairing capability and efficiency.
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HTC
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Vietnam
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Legal Services
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Sr. Manager of Product Quality Contorl
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Apr 2015 - Jun 2016
lead product quality control team to manage quality issue after MV and take quick action to contain any risk to commit the quality goal
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Design Quality Manager
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Mar 2010 - Apr 2015
• Leading team of Design/Operation Quality Management dept., • Being quality PM in 6 projects• Communicating project quality expectations to team members in a timely and clear goal• Creating and maintaining the milestone dates, status and resource allocation for each project• Identifying and resolving issues and conflicts within the project team• Proactively managing changes in project scope, identifying potential risk, and devising contingency plans• Lesson Learnt process and effectiveness review Show less
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Touch Micro-System Technology Corp.
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Taiwan
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Semiconductors
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1 - 100 Employee
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Section Leader (Etching process)
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Aug 2004 - Feb 2010
• Etch process flow review for new projects • lead team members to commit projects' goal and request in time • in charge of the etching equipment stability and capacity evaluation • new equipment survey • etch process optimize • new etch process/ tech development • Etch process flow review for new projects • lead team members to commit projects' goal and request in time • in charge of the etching equipment stability and capacity evaluation • new equipment survey • etch process optimize • new etch process/ tech development
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Education
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國立臺灣大學
Master of Engineering (MEng), Chemical Engineering -
國立中央大學
Bachelor of Engineering (BEng), Chemical Engineering