Tjioe Samuel Nugroho
Dealer (Investment Service Centre) at RHB Singapore- Claim this Profile
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Bio
Credentials
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Agile Crash Course: Agile Project Management; Agile Delivery
UdemySep, 2020- Oct, 2024 -
The Fundamental of Digital Marketing
GoogleSep, 2020- Oct, 2024 -
Module 1A - Capital Market and Financial Advisory Services (CMFAS)
IBFSG - The Institute of Banking & Finance SingaporeNov, 2014- Oct, 2024 -
Module 5 - Rules and Regulations for Financial Advisory Services
Singapore College of Insurance LtdNov, 2014- Oct, 2024
Experience
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RHB Singapore
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Singapore
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Financial Services
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200 - 300 Employee
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Dealer (Investment Service Centre)
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Oct 2015 - Present
• Handle customer enquiries and requests over phone calls, emailsand walk ins within SLA• Provide efficient and timely support to end users and follow up onthe progress of all outstanding issues until closure• Execute trades for Global Equities in Singapore, Hong Kong, Malaysia and US markets• Manage credit risks by monitoring client's positions• Activate dormant accounts to increase revenue growth• Liaise with internal stakeholders on trading and settlement mattersinvolving payment, outstanding positions and corporate actions• Troubleshoot technical issues with regards to online platform• Conduct User Acceptance Testing (UAT
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Equities Dealer
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Oct 2014 - Sep 2015
• Activated dormant clients to increase revenue• Took part in roadshows and interacted with visitors to encourage them to open new accounts• Assisted clients with trading and settlement matters
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Education
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2011 - 2014
National University of Singapore
Bachelor of Business Administration - BBA, Business Administration -
2005 - 2010
Anglo-Chinese School (Independent)
International Baccalaureate Diploma Programme
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