Experience

EZRED

• United States
• Consumer Goods
• 1 - 100 Employee

• EDI Administrator

  • Apr 2015 - Present

  Work with 3rd party EDI providers to set up and maintain connections with new and current customers.

• IT Manager

  • Apr 2015 - Present

  Manage IT and computer systems. Offer support to 30+ employees inside and outside our main office. Offer remote support to traveling employees. Evaluate data operations. Distribute and manage all software, software subscriptions, and software renewals. Design and implement systems, policies, and procedures. Monitor problematic areas and implement changes if needed.

• Warranty Department Supervisor

  • Apr 2015 - Present

  Identify technical issues, analyze warranty claims for trends, monthly reports, handle customer complaints. Collaborate with Product Manager on solutions for warranty concerns. Supervise and participate in Quality Control. Supervise several employees, assist with shipping duties as well as repair accepted Warranty claims. Utilize and maintain FedEx Ship Manager, UPS Worldship, and Stamps.com programs for our Warranty and Shipping Department.



C&M Repairs

• United Kingdom

• Owner/Operator

  • Dec 2013 - Present

  Specialize in Computer repair and upgrades, mobile device repair. Specialize in Computer repair and upgrades, mobile device repair.



Video Village Mini Mart

• United States
• Retail Groceries

• Manager

  • Jul 2011 - Apr 2015

  Ran day to day operations as the Manager. Accounting, Cashier, Inventory, Loss Prevention, Customer Service. Offered computer repair as well as mobile device repair. Ran day to day operations as the Manager. Accounting, Cashier, Inventory, Loss Prevention, Customer Service. Offered computer repair as well as mobile device repair.



DCSI

• IT Services and IT Consulting
• 1 - 100 Employee

• FedEx Inspector

  • Aug 2005 - Dec 2005

  Inspected FedEx packages via video software for correct dimensions. Inspected FedEx packages via video software for correct dimensions.



Indian Country

• India

• Laborer

  • Jul 2005 - Sep 2005

  CNC Machine trainee, paint line trainee. CNC Machine trainee, paint line trainee.



Oquaga Creek State Park

• United States
• Wellness and Fitness Services

• Groundskeeper

  • May 2003 - Jul 2005

  Grounds Keeper, Security on weekends. Grounds Keeper, Security on weekends.