Transcription Coordinator

• Mar 2023 - Present

Transcriptionist

• Oct 2018 - Mar 2023

Transcriptionist

• Nov 2020 - Apr 2021

Transcriptionist

• Jan 2019 - Jan 2020

President

• Jun 2016 - Jan 2020

President of local nonprofit organisation benefiting lgbtqia+ residents of Rockbridge County, Virginia (unpaid) President of local nonprofit organisation benefiting lgbtqia+ residents of Rockbridge County, Virginia (unpaid)

Transcriptionist

• Aug 2018 - Dec 2018

Various types of audio transcription. Various types of audio transcription.

Intern

• Jun 2017 - Aug 2017

Legal research intern at Reprieve's London office. Legal research intern at Reprieve's London office.

Legal Research Assistant

• May 2016 - May 2017

Loan Processor II

• Jan 2015 - Jul 2015

Document processing to ensure loan accounts were ready to be retitled in various states, training others to bring accounts into compliance. Document processing to ensure loan accounts were ready to be retitled in various states, training others to bring accounts into compliance.

Inbound Chat Sales Rep

• Jun 2011 - Dec 2014

Inbound chat sales for Charter cable. Inbound chat sales for Charter cable.

CSR

• Jun 2011 - Mar 2012

· Answer incoming phone calls to assist with filing auto glass claims · Provide customer service by keeping up with performance and quality goals · Use note systems and data entry to keep files properly updated · Answer incoming phone calls to assist with filing auto glass claims · Provide customer service by keeping up with performance and quality goals · Use note systems and data entry to keep files properly updated

Office Assistant

• Aug 2009 - Dec 2010

· Provide information and assistance to students enrolling in classes. · Assist senior office staff with miscellaneous and clerical duties, including making copies, sending faxes, and running errands. · Provide information and assistance to students enrolling in classes. · Assist senior office staff with miscellaneous and clerical duties, including making copies, sending faxes, and running errands.

Temporary Associate

• May 2008 - Oct 2008

· Assisted clients in the use of their Point of Sale terminals, including the downloading of new software, and, if needed, training clients how to operate their terminals. · Contacted merchants and discussed questions about credit card processing statements per criteria from outside banks. · Software used regularly: MMS, Express, Translink, Excel, Outlook, and Word. · Assisted clients in the use of their Point of Sale terminals, including the downloading of new software, and, if needed, training clients how to operate their terminals. · Contacted merchants and discussed questions about credit card processing statements per criteria from outside banks. · Software used regularly: MMS, Express, Translink, Excel, Outlook, and Word.

Assistant Manager

• May 2007 - May 2008

2007-2008 Assistant Manager, Game Crazy · Completed assigned tasks including, opening and closing the store, operating the cash register, and achieving team goals for sales and up-selling. · Guaranteed customer satisfaction by answering phone calls and questions. · Took daily deposits to the bank, refilling cash fund as needed. 2007-2008 Assistant Manager, Game Crazy · Completed assigned tasks including, opening and closing the store, operating the cash register, and achieving team goals for sales and up-selling. · Guaranteed customer satisfaction by answering phone calls and questions. · Took daily deposits to the bank, refilling cash fund as needed.