TJ Baugus

Senior Consultant at Strata Information Group
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Contact Information
us****@****om
(386) 825-5501
Location
US

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5.0

/5.0
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Mary-Catherine Oxford, Ed.D.

I had the opportunity to work with TJ during her time at COS. We worked together on multiple, complex software migration projects. She has a high level of expertise and a deep commitment to the end user. I was impressed at how much she understood the complex work of her team and her ability to articulate that to others to ensure we made quality decisions during the project. I admired her passion and commitment to quality work. She would not cut corners, knowing that this is detrimental to the larger organization. She has a full commitment to finding solutions to larger organization projects. As a director in the Library, I could trust her to collaborate fully and work with me as a peer to accomplish projects that would improve how our students and staff access our resources. I relied on her throughout my time and was grateful for the support and expertise she provided our team.

Eric Houck

I first worked with TJ during her time with Ellucian and appreciated the detailed knowledge and outstanding service she gave to each and every one of the partner organizations she supported as part of the California Solution Center. Always thorough and detail-oriented, she consistently utilized a systems thinking approach to bear on any problem big or small and, although she often had the answers to almost any question, was never afraid to admit when she didn't know and always committed to find out if it would help a customer. Later, I was able to hire and supervise TJ as part of our IT Team at College of the Siskiyous where she continued to bring that same vigorous work ethic to bear. Adapting to the other of the higher education, she transitioned well and elevated the understanding and performance expectations of those around her and quickly became a valuable member of the team. TJ embodies the competence and expertise I would hope for in any IT professional, and I would be thrilled to be working with her again in any capacity.

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Credentials

  • Ecommerce Fundamentals
    LinkedIn
    Sep, 2021
    - Nov, 2024
  • SAFe® 5 Product Owner/Product Manager (5.0)
    Scaled Agile, Inc.
    Jul, 2021
    - Nov, 2024
  • Purchasing Foundations
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Learning Design Thinking: Lead Change in Your Organization
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Product Management Tips
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Agile Foundations
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Agile Product Owner Role: Foundations
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • DevOps Foundations
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Human Resources: Understanding HR Systems Features and Benefits
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Project Management Foundations
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Switching Your Career
    LinkedIn
    Nov, 2020
    - Nov, 2024
  • Accessibility Certification (WGC 2.0, Section 508 of Rehabilitation Act)
    Ellucian
    Jan, 2016
    - Nov, 2024
  • Globalization Certification (Internationalization (I18N), Globalization (G11N), Translation (T9N))
    Ellucian
    Jan, 2016
    - Nov, 2024
  • Certified SAFe® 5 Product Owner/Product Manager
    Scaled Agile, Inc.
    Jul, 2021
    - Nov, 2024
  • Certified Scrum Product Owner
    Scrum Alliance
    Jan, 2016
    - Nov, 2024
  • Certified ScrumMaster
    Scrum Alliance
    Jan, 2013
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Senior Consultant
      • Jul 2022 - Present

    • United States
    • Software Development
    • 100 - 200 Employee
    • Product Owner
      • Jun 2021 - Present

      Responsible for SAFe Agile ceremonies and backlog refinement and implementing product plans for SaaS research administration products. • Achieved first on-time release in company history by refining Agile SAFe processes with scrum team • Prepare PI Plan for team, prioritize and manage backlogs, define detailed user stories and acceptance criteria, and attend or lead Agile ceremonies • Assist international development sprint team with blocks and constraints • Assist product manager with roadmap by creating release and PI plans

    • United States
    • Higher Education
    • 400 - 500 Employee
    • Applications Manager
      • Jul 2019 - Nov 2020

      Directed staff on multiple product releases for education enterprise resource planning (ERP) platform for community college serving over 11K students. Engaged with stakeholders and customers on product vision, features, and priorities. Led multi-department work groups to routinely improve ERP system data and regulatory reports. De-escalated system issues to avert problems. • Ensured compliance and minimized risks by supervising conversion of on-prem ERP and related applications to AWS Cloud • Reversed losses caused by under-reporting through changing state regulatory reporting procedures • Achieved COVID19-ready status of ERP by leading multi-department task force chartered with immediate response to remote learning and state emergency regulations

    • United States
    • Higher Education
    • 100 - 200 Employee
    • ERP Analyst I
      • Jan 2019 - Jun 2019

      Drove ERP enhancements and expansions for one of California’s largest community college district serving 26K+ students. • Directed implementation of newer version of ERP in coordination with IT staff, vendors, and campus users. Trained multiple departments on its use • Increased student enrollment by correcting financial aid processes at the colleges and eliminated errors causing substantial state under-funding • Reduced risk of audit findings and related fines by implementing new software and re-engineering reporting processes • Improved quality of college’s trend analyses for state regulatory reports through partnership with IT and Institutional Research teams

    • Applications Manager
      • Mar 2017 - Dec 2018

      Led multiple ERP projects for community college with 2,500+ students. Prioritized college’s needs and issues between vendor and college community. Managed upgrades, revisions, and testing. Reported progress on campus-wide projects to college administration. • Achieved 100% project commitments by decreasing go-live issues • Led initiative to implement major campus-wide ERP upgrade revision as liaison between cloud services vendor and campus • Managed ERP improvement projects investigating unused areas of the system

    • United States
    • Higher Education
    • 700 & Above Employee
    • Regional Product Owner, Senior
      • Apr 2015 - Mar 2017

      Managed ERP product suite for 29 of 73 California community college districts. Led Agile Scrum development team, planned and scheduled product roadmap. Defined requirements, monitored customer support systems, resolved escalations. Prioritized and groomed product requirements backlog to meet release date commitments. • Transformed product features for major software update and released to clients through tight coordination with multiple international development teams • Earned highest customer satisfaction scores and lowest defects in company• Worked with Scrum Master to remove barriers and resolve problems.• Reported on sprint and product progress to senior management and stakeholders.• Presented final products during customer facing sessions at conferences and in webinars with internal stakeholders.• Worked with international Agile Scrum teams with members spread across time zones and continents, using various communication and Scrum tools to accomplish team tasks and Agile Scrum ceremonies.

    • Product Owner, Senior
      • Jun 2014 - Mar 2015

      Facilitated development resource planning for regional product roadmap. • Managed backlog and communicated product plans to stakeholders• Co-owned RESTful API requirements for multi-product interface project• Recognized as the leading authority on the product and sprint user stories.

    • Business Analyst, Senior
      • Dec 2005 - Jun 2014

      Product Owner for student and financial aid products using Agile and waterfall methodologies. Gathered, documented, and approved product requirements.• Doubled sales in first year - grew revenue by over $50M• Increased client reference partners to 100% of client base• Researched product requirements by reviewing regulatory and legal documents and discussing the interpretations with the clients that would be implementing and using the products.• Drove release of up to 6 product versions/year.

Education

  • The University of Akron
    Bachelor's Degree, Accounting

Community

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