Experience

Knight and Bishop Consultancy Nig. Ltd

• Project Program Coordinator

  • Feb 2021 - Present

  • Coordinate all activities pertinent to the successful implementation of projects• Data Analysis and research activities to generate insight to solve business challenges • Coordinate all activities pertinent to the successful implementation of projects• Data Analysis and research activities to generate insight to solve business challenges



TIDA Investments

• Relationship Manager

  • Sep 2016 - Feb 2021

  • Analyze client portfolios ranging from NGN 0.2M- NGN 15M in assets. • Provide investigative services for clients to evaluate financial worth and provide of investment portfolios• Collaborate with Registrar companies for documentation to ensure that all unclaimed dividend payments are remitted to the client’s bank account• Responsible for researching investor dividends and total portfolio worth including drafting and communicating reports to the investor.• Seek leads for sales prospecting and pitch to potential customers.



Greenwich Trust Limited

• Relationship Manager

  • Aug 2014 - Sep 2016

  • Monitored statistics of users periodically and volume of trades executed through the online trading platform and also present a sales performance report to management.• Maintained company's established quality, compliance, and customer service standards• Facilitated the process for branding corporate souvenirs from; vendors, design, pricing, delivery.• Provided investment advice to suit investment objectives of non-discretionary portfolio clients.• Converted leads from all interactive platforms; Livehelp, E-mails, Facebook, phone calls to customers.• Checked for quality and assurance of client software upon release and periodically inspect potential problems that could affect optimal functionality for escalation and quick resolution.



Investment Shark And Asset Management Limited

• Sales Manager/Compliance Officer

  • Mar 2012 - Aug 2014

  • Prospect for clients to achieve sales targets by delivering customized value proposition • Collaborate with team members to seek for new leads to grow customer base• Reviewed internal systems to increase efficiency and effectiveness via risk controls and process improvements.• Investigated and responded to customer complaints and took corrective actions to reduce future occurrence.• Conducted independent and periodic checks and presentation of reports outlining findings and recommendations from compliance audits in line with the rules and regulations of SEC and NSE.



CSL Stockbrokers Limited

• Nigeria
• Financial Services
• 1 - 100 Employee

• Relationship Manager

  • Jan 2010 - Dec 2010

  • Prepared and delivered dynamic, highly effective presentations that were clear and concise, conveying facts and information in an engaging manner to train and expand knowledge base of cross-functional teams like; Channels Management, Sales & Finance teams and external units on negotiation techniques to generate and retain business relationships.• Assisted and actively participated in restructuring company products and formulation of new products.• Evaluate performance of all product lines and present report to Management. • Supervised a one man team on the Portfolio Audit Service – An income line to the business• Analysed Margin Trading Template to determine Margin status: Call/Excess, Collateral cover and interest payments.• Sourced for information from local and international sources to prepare reports on Bonds & Equities.

• Customer Service Manager

  • Nov 2007 - Dec 2009

  • Reduced by 90% turnaround time by developing effective indexing of business documents for accessibility. • Managed transactions regarding withdrawal for Offers and/or Rights, Cheque processing, Adoption into Ledger accounts, sales / purchase mandates, customer service and operations.• Oversaw customer service functions and reconciled Returns for Initial Public Offers and/or Rights.• Retained and acquired new clients through positive and efficient customer service.



First City Monument Bank Limited

• Banking
• 700 & Above Employee

• Investor Relations Officer

  • Nov 2006 - Oct 2007

  • Served as a middleman between shareholders and FCMB on issues regarding shares investment. e.g., processing Certificate of Capital Importation (CCI) for transfer of dividend to offshore countries and opening Stock broking accounts.• Monitored investors’ perception and query on a regular basis and conveyed the same to Management.

• Customer Relations Officer

  • Nov 2005 - Oct 2006

  • Provide high service delivery by resolving customers’ (foreign and local) complaints.• Served as a connector routing incoming calls to its requested destination.• Acted as a liaison officer in co-ordinating Public Offers/Rights Offer for FCMB Capital market• Updated client database