Experience

TATA International - Nigeria

• Nigeria
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Human Resources Executive

  • 2/2016 - – do současnosti

  Implementing the company’s HR policies and procedures on issues such as working conditions, equal opportunities, disciplinary procedures, absence management etc.Ensuring all staff adhere strictly to the company’s regulations.Attending to all staff in the areas of leave processing, medicals, general inquiries etc.Handling of appraisals and confirmations.Handling staff inductions.Weekly report writing.Recruitment and Selection;Ensuring the right candidates are recruited for the organisation.Analysing the vacant job positions, developing job descriptions, advert preparation, short listing, test administration, interviewing and selection of candidates, report writing and feedback management on selected candidates.Performance Management;Ensuring timely performance evaluation of staff.Provide feedbacks to employee on assessment and identify training needs.Compensation and Benefit;Payroll processing and administration, computation of deductions (PAYE, Pension) and maintaining records relating to staff.Undertaking regular salary reviews.Effecting compensation changes/reviews on staff payroll.Office Administration;Hotel arrangements and flight bookings Monitor and Coordinate the activities of all outsourced employees Equipment and asset managementProcurementRecords managementInventory managementGeneral administrations

• Front Desk Executive

  • 10/2011 - 1/2016

  Enhance customer's perception of TATA Nigeria by providing distinctive and personalized response to callers and facilitating effective communication. Manage official incoming and outgoing telephone calls, make calls for and route incoming calls to relevant staff members.Maintains and updates clients contact details.Acted as a first level contact to new and existing customers and create value.Contributed to office operations in administrative efforts such as records management, routine and ad-hoc reporting, oversight and controls management.Attend to inquiries on products/services to existing and prospective customersTake minutes of meeting for human resource/administrative department and circulate by mail among staff of the department.Coordinates travel and hotel reservations.Coordinates the purchase of both local and international flight tickets for the Management team.Coordinates the processing of visa for staff travelling for trainings, business consultations and meetings.Prepare and send invitation letters to guests coming from other countries to Nigeria.Scans documents, handles correspondences and reports/presentations for the Management team.Call-in and pick-up delivery of express mails from DHL, UPS, FedEx etc.Arranges meetings (including venues), presentations, refreshments, etc in the normal course of business of the Company.Supervises and ensures that the Office Assistants and Dispatch riders carry out their daily routine functions.Ensures proper document management.Ensures that the reception area is tidy at all times.Assists in administrative matters for the smooth running of the Company, as may be directed from time to time.